Job Description
City and Environment Directorate Canberra ACT is hiring for a rapid-paced call centre role.
The successful candidate will de-escalate inquiries, handle a range of municipal and safety-related services, and support government accounts with clear communication.
The position requires a customer-focused mindset and the ability to operate within a 7-day roster, with variable start and finish times.
Temporary positions are available for six months with possible extension up to 12 months or permanency.
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📌 Customer Experience Specialist -- Government Services (Canberra)
🏢 City and Environment Directorate
📍 Canberra
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