SRI GOURI PTY LTD T/as The Presidential Accommodation with fine restaurant is located on the Jubilee hwy at Mount Gambier . A country accommodation, the location is prime position for those interested in fishing and boating, or exploring what regional SA has to offer.
Our Motel Manager is a leader of our business, and is trusted by the local and visiting community. We are looking for someone available to work full time (38 hours per week) to provide the best service to our customers.
Position Requirements/Skills:
The desired applicant will have all of the following skills;
● Excellent team leadership
● Exceptional customer service
● Ability to listen to customers and fix any issues
● Ability to problem solve and think quickly
● Experience training and supervising staff
Duties and Responsibilities:
The responsibilities of the Motel Manager include;
● Supervising Front Office staff, including Front Desk, Night Auditors
● Ensuring a high level of customer service is maintained at all times
● Assisting with scheduling of Front Office staff to ensure busy periods are covered adequately
● Troubleshooting all guest issues
● Processing compensation issues
● Communicating with housekeeping, owners, and central reservations departments
● Liaising with third parties as required
● Assisting with the coordination of organisation of Front Office information and administrative tasks
● Undertaking of the village layout, and provide directions when necessary
● Supplying guests with all information that they need to be able to enjoy their stay
● Maintaining health and safety standards and emergency procedures
● Safely manage the accounts and cash
● Maintaining the cleanliness and tidiness of the premise
● Forwarding all bills and account summaries to the accountant and owner
About you:
You should have 3 years experience working in customer service and leading teams. Motel or hotel management is deemed favourable. You must be willing to live and work in a regional area.
📌 Motel Manager Mount Gambier
🏢 SRI GOURI
📍 Mount Gambier
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