Care Partner
Rosedale, Gippsland VIC | Full-time or part-time (minimum 3 days per week) | Reports to: Clinical Team Leader
Love building relationships and coordinating great care?
Join a values-driven local team helping older Victorians, people living with disability and TAC-funded participants live well at home.
About us
Just Better Care Gippsland is a locally owned franchise of the national Just Better Care network.
Based in Rosedale, we deliver in-home support across Gippsland under Support at Home, the NDIS and the TAC.
We're known for quality care, strong clinical governance and person-centred, consumer-directed support.
The role
As a Care Partner, you'll be the trusted point of contact for a caseload of participants, working with them, their families and the wider care team to develop, deliver and review individualised care plans.
You'll work mainly with Support at Home participants, with opportunities across NDIS and TAC as your experience grows.
You'll be backed by an experienced Clinical Team Leader, fellow Care Partners and an office-based team.
What you'll do
Complete non-clinical care planning that captures each participant's needs, goals, preferences and existing supports
Develop and review care plans in partnership with participants and their representatives, in line with program guidelines
Coordinate care teams and external providers so services are safe, on schedule and within scope
Monitor changing needs and emerging risks, escalating clinical concerns to the Clinical Team Leader
Keep accurate records and track participant budgets in AlayaCare
Build relationships with GPs, allied health, hospitals and community providers across Gippsland




Help participants understand their rights, navigate the system and give feedback
Contribute to continuous improvement and uphold quality, WHS and compliance standards
About you
Essential
Experience in case management, care coordination or a similar role
Strong understanding of person-centred, consumer-directed care
Excellent written, verbal and interpersonal skills, and experience working in a multi-disciplinary team
Digital confidence with participant management systems
Strong organisation and time management to balance a varied caseload
Openness to constructive feedback and commitment to continuous improvement
Current First Aid Certificate (within the last 3 years) and CPR Certificate (within the last 12 months)
Current, clear NDIS Worker Screening Check
Australian Citizen or Permanent Resident
Current Australian driver's licence
Desirable
Qualification in Individual Support (Ageing), Aged Care, Disability, Community Services or Nursing
Experience with Support at Home, NDIS and/or TAC guidelines
Experience with AlayaCare or a similar system
Why join us
Meaningful work in your local community
Variety across aged care and disability programs
A stable, supportive office-based team with strong leadership
Ongoing career development
Modern systems and a workplace that invests in doing things properly
Salary commensurate with experience, plus superannuation
Just Better Care Gippsland is an equal opportunity employer.
We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people living with disability, LGBTIQ+ people, and culturally and linguistically diverse communities.
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📌 Care Partner (Victoria)
🏢 Just Better Care
📍 Victoria