Care Coordinator - Home & Community Care
Manage your own client portfolio with an established community care provider
Quality Health Care is seeking an experienced Care Coordinator – Home & Community Care to join our Hurstville-based team.
Established in ****, Quality Health Care is a family-owned and operated provider of disability, home and community care services across Greater Sydney.
This is an office-based role with responsibility for managing a portfolio of clients, coordinating their services and building strong relationships with clients, families, support workers and external stakeholders.
You will play a key role in ensuring each client receives the right support, from the right person, at the right time.
What we offer
$85,000–$95,000 + superannuation
Full-time, Monday to Friday + oncall (shared across the team)
Paid on call allowance
Hurstville office location
Ownership of your own portfolio of clients
Mixed client base across disability, home and community care
Pool car available for client home visits
Mileage reimbursement when an approved private vehicle is used
Support from experienced operational and clinical leaders
Opportunity to contribute to the growth of our Home & Community Care services
Established organisation with more than 25 years' experience
About the role
As a Care Coordinator, you will manage an allocated portfolio of clients and coordinate the services and support workers required to meet their individual needs.
You will be a central point of contact for clients and families and work closely with support workers, clinicians, case managers and other stakeholders.
Your responsibilities will include:
managing client intake, onboarding and service commencement
building strong relationships with clients, families and representatives
coordinating individual support arrangements and service schedules
conducting client reviews and home visits
working with workforce teams to ensure service coverage
matching support workers with clients based on skills,



experience and compatibility
responding to changes in client circumstances or service requirements
monitoring service utilisation and identifying emerging issues
maintaining accurate client information in Virtual Care
escalating clinical concerns, incidents, complaints and safeguarding matters appropriately
contributing to quality improvement and service development activities
Our clients have diverse needs and may receive services through NDIS, disability, private care, home and community care, ageing-related or brokered care arrangements.
About you
You may currently be working as a:
Community Care Coordinator
Disability Services Coordinator
You will ideally have previous experience in NDIS, disability, home care, aged care, healthcare or community services.
We are looking for someone who is organised, responsive, confident managing competing priorities, can build relationships and has good communication skills.
You will bring:
experience coordinating community-based client services
strong client and family relationship-management skills
experience managing a client portfolio or caseload
confidence coordinating support workers and service delivery
excellent communication and problem-solving skills
strong attention to detail
an understanding of person-centred care
confidence using client management and rostering systems
Experience using Visual Care or a similar community care management system will be highly regarded.
A qualification in Community Services, Disability, Aged Care, Health or a related discipline is desirable.
Mandatory requirements
NDIS Worker Screening Check
Working With Children Check
About Quality Health Care
Quality Health Care is a family-owned and operated organisation established in ****.
We provide disability, home and community care services across Greater Sydney and support people with a diverse range of needs.
Our approach is based on personalised care, solid relationships and supporting people to live with greater independence, choice and dignity.
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📌 Care Coordinator - Home & Community Care (Wagga Wagga)
🏢 Quality Health Care
📍 Wagga Wagga