Job Description
Full-time / Monday-Fri / $***** per hour + 12% super / Immediate Start
Join Australia's largest provider of managed laundry and textile services and play a key role in supporting our customers and frontline operations.
Based at our Murdoch Laundry, this is a fantastic prospect to join a stable and growing multinational organisation where every day is fast-paced, hands-on and rewarding.
At Ensign Services, we proudly service major partners across retail, corporate, health, education, industrial and resources sectors and our Customer Service Coordinators are essential to ensuring we deliver a seamless experience.
Why You'll Love This Role
Stable, full-time employment with a large national organisation
Monday to Friday (no weekends)
Supportive, inclusive, small-team environment
On-the-job training with opportunities to grow your skills
Work that is varied, busy and highly valued by the business
About the Role
As an Administration Assistant, you'll be the friendly and efficient link between our customers, our production team, and our internal stakeholders.
You will:
Process and prepare daily delivery dockets and production paperwork
Receive and action customer orders and queries (email, phone, fax)
Ensure accurate data entry, filing, and record management
Support Account Managers with administration tasks
Reconcile end-of-day paperwork and submit revenue
Enter Customer Action Notes (CANs) and process manual charges and credits
Manage daily and weekly report distribution
Assist with route changes and general office coordination
Jump in to support the wider team where needed
About You
You'll thrive in this role if you enjoy a mix of customer contact, administration and problem-solving - all while keeping things organised in a busy environment.




We're looking for someone who brings:
Experience in administration, customer service or clerical roles
Strong communication skills and a confident phone manner
Sound decision-making and problem-solving ability
Great attention to detail and the ability to multitask
Good numeracy, literacy and general computer skills (Excel/Word)
Ability to work independently and meet deadlines
Experience in an industrial or production environment (desirable)
Knowledge of AS400 or industrial garments (desirable)
Above all, you are reliable, proactive, team-focused and committed to delivering excellent customer service every day.
What We Offer
A stable, long-term career opportunity with a respected national brand
A welcoming and inclusive team culture
Training and ongoing support
The chance to make a real impact in a fast-paced environment
Please note
Successful applicants will be required to complete a pre-employment medical, including drug and alcohol screening.
Ensign is an Equal Opportunity Employer and encourages indigenous Australians to apply.
If you are looking to be part of a great team then we may have the job for you.We offer stable employment opportunities to people from all walks of life; in supportive and inclusive workenvironments.
As leaders in the provision of textile management and laundry services to a wide range ofindustries we know the importance of our people.
Our fantastic teams work behind the scenes to provide services that support essential healthcare and agedcare facilities as well as the Industrial, Food, Accommodation and Retail sectors.
We are focused on puttingsafety first and setting up our team members for success with on the job training and access toformalqualificationsin laundry operations.
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📌 Administration Assistant (Canberra)
🏢 Apply Now!
📍 Canberra