Job Description
About the Company
As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity.
We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
To find out more visit our website at
As one of Australia's leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites.
MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation's highest profile mining and resources companies.
Master License Number:
About the Role
We are seeking an experienced Full-Time Control Room Officer to join our security team servicing a major industrial site in the Port Kembla region.
The primary focus of this role is Control Room Operations, including CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses.
Previous Rapid Response experience is required, as the role will also involve responding to alarms, incidents, and security matters across the site when required.
Key Responsibilities
Monitor CCTV, alarms, access control, and security systems




Manage and coordinate responses to incidents and emergencies
Communicate with security officers, site personnel, and emergency services
Maintain accurate incident logs and reports
Conduct Rapid Response Patrols and attend incidents when required
Perform access control, patrols, and security inspections
Provide professional customer service and stakeholder engagement
What We Offer
$***** p/h + super + shift loading
Ongoing training and development
Supportive team environment
High-profile industrial site
To be successful, you will have:
Previous Control Room Security experience
Demonstrated Rapid Response experience
Current NSW Security Licence
Current First Aid Certificate
Current Full Driver Licence
Strong computer, CCTV, and reporting skills
Excellent communication and decision‐making skills
Ability to remain calm under pressure
Skilled presentation and strong work ethic
Flexibility to work rotating days, nights, weekends, and public holidays
Industrial or high‐security experience will be highly regarded.
Equal Opportunities
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person
We encourage and celebrate diversity.
We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
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📌 Security Control Room Operator (Wollongong)
🏢 MSS Security
📍 Wollongong