Job Description
In thisrole, you will build strong customer relationships through face-to-face servicein our showroom by demonstrating product knowledge and equipment.
Increasingsales and customer satisfaction by working with customers and ensuring apositive experience.
Role Title:Showroom Consultant
Location:Braybrook, Victoria, Australia
Hours:Monday –Friday, Full Time Permanent
Role Level:Entry - Mid
Reporting:Regional Retail Manager
Essential Skills & Qualifications
Previous customer service orindustry experience preferred, but not essential
Excellent verbal andwrittencommunicationskills are essential
Adept at navigating computer systemsto manage customer interactions and records
Ability to remain composed in afast-paced work environment and under pressure
Willingness toprovide/obtainrelevantchecks due to interaction with our clients (e.g.: Police checks/NDISWorker Screening check)
Duties & Responsibilities
Greet customers delivering excellentcustomer service with a sales-focused approach
Resolve customer questions andconcerns in an productive manner
Learn and stay up-to-date with ourproducts and services, and use this knowledge to enhance customer experience
Assist customers with accurate andtimely order placement, tracking, and processing, to encourage repeat business
Maintain showroom inventory andpresentation as required
Employee discounts on Aidacarehealth equipment products and services
Quarterly incentive scheme
Employee Assistance Program tosupport mental wellness
Benefits package includes discountsfor retail, insurance, gym and more
Comprehensive training program toequip you with the necessary skills and knowledge
About the company
Aidacare isone of the leading players in the Healthcare Equipment Industry, we prideourselves on our commitment to excellence, innovation, andcustomersatisfaction.Aidacare has 1,300 staff and over 90 locations across all statesand territories in Australia.
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