Homes North Community Housing - Inverell NSW
Do you believe that access to safe, stable housing is fundamental to a good quality of life?
AtHomes North, we go beyond property management - we support people and communities.
We are seeking aClient Relations Officersto join our team in Inverell and make a meaningful contribution to the community.
As a Client Relations Officer, you will play a vital role in supporting tenants and applicants, helping them access and sustain secure housing.
This is a people-focused role that combines professional tenancy management with empathy, problem-solving, and strong stakeholder engagement.
Key Responsibilities
Client Engagement:Act as the first point of contact for applicants and tenants, providing informed advice, support, and guidance.
Tenancy Management:Manage a portfolio of tenancies, including allocations, sign-ups, inspections, and ongoing tenancy support.
Stakeholder Collaboration:Work closely with advocates, support services, and partner organisations to help clients sustain long-term housing outcomes.
Community Impact:Support low-to-moderate income earners across the New England North West region to achieve housing stability.
About You
You bring a balance of professionalism, accountability, and compassion.




You will be successful in this role if you have:
Relevant Qualifications or Experience:Certificate III in Social Housing (or willingness to obtain), or experience in welfare, property management, community services, or a customer-focused role.
Robust Communication Skills:The ability to manage sensitive or complex conversations while maintaining professional boundaries.
Mandatory Requirements:A current Driver's Licence, a clear Criminal History Check, and willingness to obtain a Working With Children Check.
Community Commitment:A genuine interest in contributing positively to the community.
Why Join Homes North?
At Homes North, we value and support our people.
You will benefit from:
Salary packaging benefitsthat can significantly increase your take-home pay.
35-hour work weekwith flexible start and finish times.
Afamily-friendly workplacethat supports flexible working arrangements.
Professional development opportunitiesand career progression pathways.
Being part of a supportive, well-regardednot-for-profit organisationwhere collaboration and purpose matter.
For further information, please contactRachel Krauss **************
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📌 Client Relations Officer (New South Wales)
🏢 Homes North Community Housing
📍 New South Wales