Britannia:Form**** Pty Ltd - Melbourne VIC
BRITANNIA:FORM**** | Precision Sheet Metal Manufacturing
Build relationships. Drive growth. Help shape the future of Australian manufacturing.
Competitive salary plus performance bonus
Strong focus on existing clients with selective new business development
Access to a company vehicle for customer visits and site meetings
Long term career growth
An exciting opportunity exists for an experienced and commercially minded
Account Manager
to join BRITANNIA:FORM****, one of Australia's most established and respected precision sheet metal manufacturers.
Reporting to our
Group Head of Sales & Client Success
, you will play a key role in strengthening existing customer relationships, identifying current business opportunities, and delivering profitable growth across a diverse customer portfolio. This is a visible, customer-facing position suited to someone who enjoys building long-term partnerships, solving customer challenges and creating value beyond the transaction.
Working closely with customers, estimators, engineers and production teams, you will be responsible for delivering an exceptional client experience while driving sustainable sales and margin growth.
Account Manager
BRITANNIA:FORM**** | Precision Sheet Metal Manufacturing
Build relationships. Drive growth. Help shape the future of Australian manufacturing.
Competitive salary plus performance bonus
Strong focus on existing clients with selective new business development
Access to a company vehicle for customer visits and site meetings
Long term career growth
An exciting opportunity exists for an experienced and commercially minded
Account Manager
to join BRITANNIA:FORM****, one of Australia's most established and respected precision sheet metal manufacturers.
Reporting to our
Group Head of Sales & Client Success
, you will play a key role in strengthening existing customer relationships, identifying new business opportunities, and delivering profitable growth across a diverse customer portfolio. This is a visible,



customer-facing position suited to someone who enjoys building long-term partnerships, solving customer challenges and creating value beyond the transaction.
Working closely with customers, estimators, engineers and production teams, you will be responsible for delivering an exceptional client experience while driving sustainable sales and margin growth.
What You'll Be Doing
Managing and executing a structured call cycle across established customer accounts
Building strong, long-term relationships through regular face-to-face meetings, site visits and customer engagement
Identifying and pursuing new business opportunities in collaboration with the Group Head of Sales & Client Success
Expanding existing accounts through proactive account management and cross-selling opportunities
Attending customer meetings, industry events and networking opportunities to strengthen market presence
Preparing accurate and commercially sound quotations for customers
Responding professionally and promptly to customer enquiries while ensuring an exceptional customer experience
Working collaboratively with Engineering, Estimating and Production teams to ensure customer requirements are understood and successfully delivered
Maintaining accurate CRM records, customer activity reports and project tracking information
Supporting continuous improvement initiatives across sales, customer service and operational processes
We are flexible with the role structure, a blend of on the road customer site visits and office-based client account management will be considered.
What Success Looks Like
Strong customer retention and account growth
Consistently achieving or exceeding sales and margin targets
High levels of customer satisfaction and engagement




Development of new business opportunities and strategic customer partnerships in collaboration with our Group Head of Sales & Customer Success.
Effective collaboration between customers and internal teams to ensure successful project outcomes
About You
You are a confident relationship builder who enjoys working with customers and understands how to create commercial opportunities while delivering outstanding service.
You will ideally bring:
Proven experience in Account Management, Business Development, Sales or Client Relationship Management
Experience within manufacturing, engineering, fabrication, sheet metal, steel or industrial industries
Strong commercial acumen and negotiation skills
Exceptional communication, presentation and relationship-building abilities
A proactive and customer-focused approach
Strong organisational and time management skills
The ability to work independently while contributing to a collaborative team environment
Experience using CRM systems and sales reporting tools
Knowledge of precision sheet metal manufacturing, steel fabrication or related industries will be highly regarded.
Why Join BRITANNIA:FORM****?
With manufacturing origins dating back to the ****s, BRITANNIA:FORM**** has earned a reputation as one of Australia's leading precision sheet metal manufacturers.
Today, we operate multiple manufacturing facilities across Australia and continue to invest in technology, capability and our people to support future growth. We partner with customers across a diverse range of industries, delivering high-quality engineered solutions backed by exceptional service and technical expertise.
At BRITANNIA:FORM****, we are committed to creating a workplace where our people can thrive. We believe in accountability, teamwork, innovation, customer focus and continuous improvement.
If you are looking for an opportunity to join a growing Australian manufacturer where your contribution will genuinely make a difference, we'd love to hear from you.
BRITANNIA:FORM****
Manufacturing the Future
#J-*****-Ljbffr

📌 Account Manager (Melbourne)
🏢 BRITANNIA:FORM2000
📍 Melbourne