Job Description
Love talking to people and getting things done?
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We're looking for a confident, outgoing and organised person to join our small team and work directly alongside our Senior Mortgage Broker.
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You'll be the friendly voice of our business, speaking with recent customers, building relationships and keeping loan applications moving from start to finish.
Key responsibilities n
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Calling new leads and conducting onboarding interviews
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Managing customer relationships and delivering excellent service
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Following up customers and collecting documents
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Keeping loan applications progressing and customers informed
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Managing calls, emails and outstanding tasks
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Supporting our broker with day-to-day activities
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About you n
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Previous phone-based customer service experience
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Confident making outbound calls and building rapport
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Friendly, enthusiastic and professional
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Organised, reliable and able to multitask
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Someone who takes initiative and gets things done
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Benefits n
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$60,000–$70,000 + superannuation
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Monday to Friday, no weekends
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Full training and hands-on mentoring
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A friendly, small-team environment
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Opportunity to build a career in finance
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Free onsite parking
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Bring your personality and initiative. We'll teach you the rest!
#J-*****-Ljbffr

📌 Customer Care & Broker Support (Melbourne)
🏢 National Home Loans Group
📍 Melbourne