Job Description
We are looking for a passionate Retail Assistant to join the Love Tea team in January ****
n
You will be an advocate for Love Tea and our products, providing a high level of customer service and work collaboratively with head office and other retail staff to ensure smooth daily running of the store.
n
This role is a part-time position, working from Wednesday to Saturday (22 hrs per week), with a start date of early January ****
Key Responsibilities: n
n
Participate in the daily operations of the Love Tea retail store.
n
Provide high level customer service (in person, over the phone and online) at all times. Including product knowledge, selling of goods, taking payments of all kinds, gift wrapping and presentation.
n
Be an advocate for the Love Tea brand and the Love Tea product range.
n
Ensure the store is well presented at all times – including cleanliness and merchandising.
n
Support the roll out of marketing campaign, recent product launches and visual merchandising.
n
Follow process for inventory and stock management, including receipt of new orders. Participate in stocktake and loss prevention activities as directed.
n
Foster a good workplace culture within the store and with head office.



Foster good relationships with the local community and surrounding businesses.
n
Work cohesively with head office, including attending team meetings and events.
n
Ensure OH&S; requirements of the store are adequate and maintained.
n
Support management by providing sales information, process improvements, customer feedback and other relevant information.
n
Have a passion for natural/holistic health, organics and tea (essential)
n
Completed studies in natural health discipline (desired).
n
Have relevant experience in a retail or sales role (essential)
n
Be customer service focused and committed to providing exceptional service.
n
Strong communication skills, the ability to communicate clearly and concisely.
n
Demonstrate excellent attention to detail.
n
Demonstrate commerciality and the ability to apply knowledge in a practical, commercial manner
n
Willingness to assist and support others and foster a healthy team dynamic.
n
Be able to work autonomously and demonstrate initiative.
n
Be comfortable working alone.
n
n
Our culture is incredibly important to us, so we encourage you to learn more about Love Tea, our ethos and our values.
#J-*****-Ljbffr

📌 Retail Assistant (Victoria)
🏢 Love Tea
📍 Victoria