Job Description
Job Type: Contract position | Full time position
Job Description
Company BAC Partners Role Purpose The Business Consultant (CPQ & CRM) is responsible for leading end-to-end HubSpot implementations that transform client business processes into scalable, operational CRM solutions.
This role serves as the strategic bridge between client business objectives and platform functionality, translating complex requirements into robust functional designs across Marketing, Sales, Service, and Data Hubs.
This role spans three interconnected consulting domains:
Process & Requirements Design: Discovery, documentation, and optimisation of business processes, customer journeys, data models, and functional workflows that align with client GTM strategies
CPQ & Revenue Operations: Design and implementation of Configure, Price, Quote solutions within HubSpot and integrated systems, ensuring pricing rules, product catalogues, and quoting workflows support revenue objectives
Platform Solution Architecture: End-to-end HubSpot solution design across multiple Hubs, ensuring implementations are scalable, user-adopted, and aligned with client business objectives
Beyond functional delivery, this role is accountable for establishing client relationships as a trusted adviser, identifying strategic opportunities for platform expansion, and ensuring implementations deliver measurable business value.
This is a client-facing consulting role.
While not primarily revenue-carrying, it directly contributes to project profitability through efficient delivery, scope management, and identification of organic expansion opportunities within existing client relationships.
Key Responsibilities 1. CRM & HubSpot Development Custom Development
Build and troubleshoot custom-coded actions, workflow extensions, API calls, and custom modules within HubSpot
Develop custom CRM experiences including properties, pipelines, automation logic, and UI customisations that align with client business processes
Implement and maintain HubSpot CMS solutions including custom-coded modules,templates, and theme customisations where required
Create and optimise calculated properties, custom behavioural events, and complex workflow logic
Data Architecture
Design and implement custom object schemas, association labels, and data models that support client reporting and operational requirements
Ensure data integrity through validation rules, deduplication strategies, and data hygiene automation
Support data migration activities including mapping, transformation, and validation
2. Integration Engineering Integration Architecture & Implementation




Architect integration flows across HubSpot, N8N, internal systems, and external platforms including ERPs, Lending Origination Systems (LOS), and marketing automation tools
Interpret and apply API documentation, including authentication methods (OAuth2, API keys, tokens), rate limits, endpoints, and data models
Develop real-time and batch integrations, including error handling, retry logic, logging, and monitoring
Build and maintain webhook receivers, custom API endpoints, and event-driven automation flows
Middleware & Automation Platforms
Design and implement workflows in N8N, Workato, or equivalent middleware platforms
Establish integration patterns and reusable components that can be leveraged across client engagements
Document integration architectures, data flows, and operational runbooks for ongoing support
Third-Party Systems
Integrate HubSpot with CPQ platforms (DealHub), payment systems, accounting software, and industry-specific applications
Collaborate with client technical teams and third-party vendors to coordinate integration requirements and testing
Troubleshoot and resolve integration issues across the technology stack
3. Technical Solution Design Architecture & Planning
Understand end-to-end systems architecture and how data moves between platforms across the client's technology ecosystem
Recommend best-practice approaches for automation scalability, data integrity, and system maintainability
Produce technical design documents, solution architecture diagrams, and implementation specifications
Identify technical risks, dependencies, and constraints during solution scoping
Client & Consultant Collaboration
Support scoping of technical requirements with consultants and clients during discovery and proposal phases
Translate business requirements into technical specifications and acceptance criteria
Explain technical concepts and trade-offs to non-technical stakeholders in accessible terms
Participate in client workshops, technical discovery sessions, and solution demonstrations
4. Quality & Standards Technical Quality Assurance
Establish and maintain coding standards, documentation templates, and technical review processes
Conduct code reviews and technical quality checks on deliverables before client handover




Build and maintain a library of reusable code snippets, integration patterns, and solution templates
Ensure all technical work adheres to BAC's delivery methodologies and quality standards
Documentation & Knowledge Management
Produce comprehensive technical documentation including solution designs, integration specifications, and operational guides
Maintain version control discipline using Git/GitHub/GitLab for all code assets
Contribute to BAC's internal knowledge base and technical capability development
5. Delivery Support Project Execution
Deliver technical work within agreed scope, timeline, and budget parameters
Provide accurate time estimates for technical tasks and flag risks or blockers proactively
Collaborate with Project Managers and Consultants to ensure smooth delivery execution
Support User Acceptance Testing (UAT) and client training on technical components
Escalation & Support
Serve as the escalation point for complex technical issues across active engagements
Provide technical support during warranty periods and managed services engagements
Participate in post-implementation reviews and continuous improvement initiatives
Required Technical Skills Core Requirements
Experience: 3+ years in delivering HubSpot implementations across Marketing, Sales, Service, and Data Hubs
Programming Languages: Strong capability across JavaScript (essential), Python and HTML/CSS
CRM Platforms: HubSpot CRM data model (preferred), or equivalent experience with Salesforce, Microsoft Dynamics, or other enterprise CRMs including custom objects, pipelines, and workflows
API Expertise: REST APIs, webhooks, authentication methods (OAuth2, API keys, bearer tokens), building and debugging API integrations
Integration Platforms: N8N, Workato, Zapier, or custom middleware development
Databases: Designing, reading, and writing to relational (SQL) or NoSQL databases
Source Control: Git, GitHub, GitLab with solid version control discipline
Desirable Skills
Exposure to AI architecture, cloud-based AI tools, vector stores, and LLM-based workflows
Experience with HubSpot CMS, custom-coded modules, and theme development
Understanding of data pipelines and ETL/ELT concepts
CPQ platform experience (DealHub, HubSpot Quotes, Salesforce CPQ)
Financial services or insurance industry technology experience
HubSpot certifications (Solutions Architecture, Custom Integration)
Employment Type Full-Time, Fixed-Term Location Remote (Sydney office capacity available) Salary Effective pay rate AUD 140,000 per annum + 12% superannuation
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📌 Business Consultant (Canberra)
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