Job Description
About the role n
We are seeking a
Client Administrator
to join our clients 15 staff Perth accounting practice. This is a
full or part-time position
based close to West Perth
.
In this role, you will be the vital link between clients and internal teams, ensuring seamless communication, accurate record-keeping, and exceptional service delivery. As Client Administrator, you will play a key part in maintaining and strengthening client relationships while supporting the smooth day-to-day operations of the accounting practice.
What you'll be doing n
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Managing client communications via email, phone, and in-person interactions with professionalism and responsiveness
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ASIC and ATO administration (Training provided)
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Maintaining accurate and up-to-date client databases and administrative records
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Processing client requests and coordinating with internal teams to ensure timely delivery of services
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Preparing and distributing invoices, quotations, and other client documentation
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Scheduling appointments, meetings, and follow-ups with clients
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Handling client inquiries and resolving issues promptly and professionally
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Supporting the onboarding process for new clients and managing necessary documentation
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Maintaining confidentiality and adhering to data protection protocols
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Assisting with administrative tasks to support the wider business operations
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Providing general support to the management team as required
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What we're looking for n
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Proven experience in an administrative or client-facing role, ideally within an accounting practice,
or professional services environment
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Excellent written and verbal communication skills with the ability to interact professionally with clients at all levels
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Strong organisational and time management abilities, with the capacity to prioritise multiple tasks effectively
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Proficiency in Microsoft Office applications and experience with CRM systems or administrative software such as XERO or Handisoft.
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Attention to detail and accuracy in record-keeping and data entry
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A proactive, customer-service-focused approach with a genuine desire to exceed client expectations
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Ability to work independently and as part of a small collaborative team
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Discretion and professionalism when handling confidential information
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Flexibility and adaptability in a fast-paced business setting
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Desirable: experience with an accounting practice administration role
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What we offer n
Our clients are committed to providing a supportive and rewarding workplace. We offer
competitive remuneration ($80,000 to $100,000 + Super)
,
professional development opportunities
, and a culture where your contributions are valued. We provide a
collaborative working environment
where you will have the support to develop your skills and grow within the organisation. Our clients are committed to the
wellbeing and work-life balance
of their employees and offer flexibility where possible. As an equal opportunities employer, we welcome applications from all backgrounds and are committed to creating an inclusive workplace.
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