Job Description
The main objective of this role is general medical reception duties, including checking in patients, taking payments, meet and greet and answering phone, emails and booking appointments. You will be someone that is highly organised and always a step ahead of the doctor, having your finger on the pulse and ensuring that all reception and administrative tasks are completed efficiently allowing them to focus on what they love – taking care of the patients.
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Key responsibilities
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Answering of phone calls/emails and attending to reception duties on clinic days
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Efficient management of all patient data, clinical appointments, procedures, clinical files, correspondence and accounts
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Scheduling and effective management of patient bookings in Xestro software
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Work closely with the doctor to ensure the best possible experience is provided by the clinic to the patients and families
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Taking payments and receipting patients
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About you
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Previous experience as a Medical
Administrator/Medical
Secretary/Medical
Receptionist/Surgical
Co-ordinator is desirable
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Able to multitask effectively, handling patient interactions, emails, and calls simultaneously
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Competent in using Xestro medical software is desirable but full training is available if required
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Advanced computer skills and comfortable with utilising digital technology to streamline practice processes and for efficiency




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Proficient in Microsoft Office and comfortable using medical software
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Passionate about providing an exceptional level of customer service
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Passionate, energetic, results-focused and a 'can do' attitude with commitment to a high level of integrity and skilled standards
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A proactive problem solver who takes initiative and works well in a team
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A high level of numeracy skills and attention to detail
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Highly-developed interpersonal skills to nurture good working relationships with patients, other medical disciplines and hospitals
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About us
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Mohs Surgery and Dermatology, Potts Point is a busy, rapidly expanding dermatology practice led by Dr Niamh Anna O'Sullivan and Dr Colin Singer, offering a full range of surgical and medical dermatological services including Mohs surgery. Our practice offers a range of therapies utilising the latest dermatological technology, with Dr O'Sullivan's focus being on skin cancer. You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.
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A welcoming and supportive team environment
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Comprehensive training and professional development opportunities
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Long-term career growth with opportunities to expand within the practice
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📌 Casual Medical Administration Position (New South Wales)
🏢 Mohs Surgery & Dermatology
📍 New South Wales