Job Description
Greenslopes | Full-Time | Monday to Friday
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Join one of Queensland's leading Gastroenterology specialist practices and become part of a supportive, high-performing administration team dedicated to providing exceptional patient care.
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We are seeking an experienced
Senior Medical Administrator
to support our team of Gastroenterology Consultants across our Greenslopes location. This is an excellent prospect for a motivated and compassionate qualified who enjoys working in a rapid-paced medical environment and values teamwork, patient care, and professional growth.
Why Join Us? n
Above Award remuneration based on experience
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Monday to Friday role with
no weekends or evening work
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4 weeks annual leave plus an additional paid week off over Christmas
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Friendly and supportive team culture
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Strong management support and ongoing training
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Opportunity to work alongside highly respected specialists
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Modern specialist practice with locations at
Greenslopes Private Hospital
and
Mater Bayside, Redlands
About the Role n
As a Senior Medical Administrator, you will play a key role in ensuring the smooth day-to-day operation of our busy specialist practice while delivering outstanding service to our patients, consultants and referrers.
Key Responsibilities n
Deliver exceptional, empathetic and confidential customer service to patients both over the phone and in person
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Collaborate with the administration team to manage consultant diaries, patient appointments and theatre bookings for 15 specialists
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Provide proactive administrative support to allocated consultants, including:
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Patient and referring doctor follow-up
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Document and records management
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Review incoming referrals and coordinate appropriate pre and post-procedure appointments
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Process consultation and theatre billing, including Medicare and Private Health Fund claims
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Contribute positively to a collaborative and patient-focused team environment
About You n
You are an experienced administrator who thrives in a busy medical setting and takes pride in delivering outstanding service while maintaining professionalism and attention to detail.
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Minimum 3 years' administration experience, preferably in a medical or specialist practice environment
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Professional, friendly and compassionate manner
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Strong customer service and communication skills
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Excellent organisational skills with exceptional attention to detail
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Ability to effectively prioritise and manage multiple tasks
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Solid computer literacy and ability to quickly learn new software systems
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Experience managing high volumes of telephone enquiries and follow-up calls
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Understanding of the importance of patient privacy and confidentiality
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Collaborative team player with a positive attitude and strong work ethic
Highly Regarded n
Experience with Medicare and Private Health Fund billing
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Knowledge of specialist consulting and theatre booking processes
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Your application will include the following questions:
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How many years' experience do you have in an Administration Role?
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Which of the following statements best describes your right to work in Australia?
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Which of the following Microsoft Office products are you experienced with?
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How many years' experience do you have as a medical receptionist?
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Do you have customer service experience?
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Hirer responsiveness Salary match Number of applicants
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What can I earn as a Medical Receptionist
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📌 Senior Medical Receptionist (Queensland)
🏢 Queensland Gastroenterology
📍 Queensland