Job Description
Senior Dental
Receptionist/Practice
Manager n
About the role
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We are looking for an enthusiastic, organised and people-focused
Practice Manager
to join our established dental practice.
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This is a
hands-on position
that would suit someone with previous reception or dental experience who has developed some leadership skills and is ready to take the next step in their career.
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You won't be sitting behind a desk all day -
a large part of this role is working alongside the team on reception
, assisting patients, answering phones, managing appointments and supporting the smooth running of the practice. Alongside these day-to-day responsibilities, you'll have the opportunity to develop your leadership and management skills and take ownership of various aspects of practice operations.
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About the role
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Working alongside a team, your role will include:
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Providing friendly and professional reception and patient care
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Answering phones, managing appointments and assisting with patient enquiries
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Treatment coordination and supporting patients through their treatment journey
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Supporting and guiding the reception and clinical team
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Assisting with staff training, development and performance
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Ordering stock and coordinating laboratory work
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Assisting with accounts, reporting and practice administration
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Maintaining practice policies, procedures and compliance
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Identifying opportunities to improve systems and the patient experience
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Working closely with the dentists and practice owner to keep the practice running smoothly
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About you
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This role would suit someone who is
ready to take the next step in their career
.
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You may currently be working as a senior receptionist, dental receptionist, team leader, coordinator or in another customer-focused role and be looking for an opportunity to develop your leadership and management skills.
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We're looking for someone who is:
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Confident and friendly with patients
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Highly organised and reliable
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Comfortable working in a busy environment
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Able to take initiative and make decisions
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Comfortable providing direction and support to a team
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Keen to learn and develop
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Happy to be hands-on and involved in reception duties
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Passionate about providing an excellent patient experience
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Dental experience is highly advantageous, but we are also open to the right person with strong reception, administration and leadership experience.
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You'll be joining an
established, close-knit and supportive team
where you'll have the opportunity to learn, grow and genuinely make the role your own.
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This is a great prospect for someone who has
some leadership experience and wants to build on it
.
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