Job Description
At Outback Stores, we are proud to be the remote retailer of choice for Aboriginal communities across Australia. Our mission is to provide a steady supply of nutritious, fresh, and affordable food while making a positive impact on health, employment, and wellbeing.
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With 60 stores spanning the NT, NSW, QLD, SA, and WA, we are the fastest growing remote retailer in Australia!
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We are dedicated to serving and uplifting remote communities.
Job Description n
We are looking for a passionate and experienced Training Officer to join our People & Culture team, based at our Darwin Support Office.
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In this hands‐on role, you will deliver and assess accredited retail training programs to help local store staff develop their skills, confidence and career opportunities.
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You will work closely with trainees, Store Managers and the Training team, providing both face‐to‐face and virtual training and support. Regular travel to remote communities is a key part of this role, with trips of up to a week at a time.
Key Responsibilities n
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Deliver and assess accredited retail training programs in remote Aboriginal communities.
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Provide trainees with engaging and flexible face‐to‐face and virtual training and support.
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Monitor trainee progress, provide regular feedback and support trainees to successfully complete their training.
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Conduct Language, Literacy and Numeracy (LLN) assessments and provide appropriate learning support.
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Work with Store Managers to identify and recruit potential trainees.
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Plan and coordinate training visits in line with program and contractual requirements.
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Support VET in Schools programs through school visits and practical training.
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Build strong relationships with trainees, Store Managers, Apprenticeships Support Officers and other key stakeholders.
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Maintain accurate student records and data using VETtrak.
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Support training compliance, validation and continuous improvement activities in line with RTO requirements.
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Contribute to the ongoing improvement of training resources and delivery methods.
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Desired Skills and Experience n
What We're Looking For
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TAE***** Certificate IV in Training and Assessment.
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SIR***** Certificate IV in Retail Management.
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Strong training, assessment, mentoring and coaching skills.
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Excellent written and verbal communication skills.
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Strong interpersonal and relationship‐building skills.
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High cultural intelligence, particularly when working with Australian Indigenous cultures and communities.
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Strong organisational skills and attention to detail.
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Strong computer literacy with the ability to gather, interpret and report data.
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A practical, hands‐on approach with strong problem‐solving skills.
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Working with Children Check and National Police Certificate, or the ability to obtain them.
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Willingness and ability to regularly travel to remote communities for up to a week at a time.
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Minimum two years' experience in a training role, with proven experience as a trainer and assessor.
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Experience working effectively with people from diverse cultural and social backgrounds.
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Experience using the VETtrak student management system.
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HLTAID011 Provide First Aid certification, or the ability to obtain it.
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SIT***** Certificate II in Hospitality or SIT***** Certificate III in Hospitality, or the ability to obtain either qualification.
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SITHFAB021 Provide Responsible Service of Alcohol, or the ability to obtain it.
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Experience working in a changing retail workplace.
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Previous experience working with Indigenous people is highly regarded.
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Why Join Outback Stores?
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Make a meaningful difference by building skills and career opportunities for local people in remote communities.
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Experience unique opportunities to travel and work across remote Australia.
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Work in a supportive and inclusive team environment.
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Opportunities for professional development and career growth.
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Competitive pay and employee benefits.
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Outback Stores offers an experience like no other and the opportunity to use your training skills to make a genuine difference in remote communities.
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Aboriginal and Torres Strait Islander people are encouraged to apply.
#J-*****-Ljbffr

📌 Training Officer (Darwin)
🏢 Elmo
📍 Darwin