Job Description
Are you a passionate hospitality leader who thrives on delivering exceptional guest experiences, building high-performing teams, and driving commercial success?
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Hannah St Hotel Melbourne is seeking a dynamic and hands‐on Food & Beverage Operations Manager to lead our diverse portfolio of food, beverage, conferencing and events operations.
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Reporting directly to the Hotel General Manager, this is a rare opportunity to play a key leadership role in one of Melbourne's most exciting luxury lifestyle hotel destinations.
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Part of Collection by TFE Hotels, Hannah St Hotel Melbourne is a design‐led luxury hotel located in the heart of Southbank. Featuring 188 boutique rooms and suites, wellness spaces, creative studios and a collection of distinctive dining and event experiences, the hotel has quickly become a destination for both locals and travellers alike.
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From vibrant dining venues and curated bar experiences to premium conferencing and special events, Hannah St offers a unique opportunity to lead operations across multiple hospitality touchpoints within a truly iconic Melbourne destination.
The Opportunity n
As Food & Beverage Operations Manager, you will oversee the day‐to‐day performance of all food and beverage outlets, conferences and events operations.
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You will be a visible leader, inspiring your team on the floor, ensuring exceptional service delivery, and driving strong commercial outcomes across the business.
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Working closely with the Executive Chef and hotel leadership team, you'll help shape the guest experience, develop talent, and maximise operational performance.
Key Responsibilities n
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Lead all food and beverage, conferencing and events operations.
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Drive exceptional guest satisfaction and service excellence.
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Deliver revenue, profitability and productivity targets.
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Maximise venue utilisation and identify growth opportunities.
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Manage labour costs, rostering, inventory and supplier performance.
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Oversee the successful delivery of conferences, meetings and special events.
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Recruit, coach and develop high-performing teams.
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Foster a positive, inclusive and accountable team culture.
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Ensure compliance with food safety, liquor licensing and WHS requirements.
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About You n
You are a commercially minded hospitality professional with a passion for people and operations.
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You will bring:
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3-5+ years' leadership experience within hotel food and beverage operations.
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Strong experience managing conferencing and events.
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Proven commercial acumen and financial management capability.
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A track record of leading and developing successful teams.
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Excellent stakeholder management and communication skills.
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A proactive, solutions-focused leadership style.
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The ability to perform in a fast‐paced, high-volume environment.
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Why Join Us? n
This is a unique prospect to lead multiple venues within one of Melbourne's newest and most distinctive luxury hotels, where creativity, service excellence and innovation come together to create memorable guest experiences.
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If you're ready to make your mark and take the next step in your hospitality leadership career, we'd love to hear from you.
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📌 Food & Beverage Operations Manager (Melbourne)
🏢 Hannah St Hotel
📍 Melbourne