Job Description
For over 60 years, we've been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s; for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.
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We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia's leading retail groups. If you love retail as much as we do, we're excited to hear from you.
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Fast paced and exciting
environment where
diversity
is celebrated, and creativity and ideas are
valued
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Competitive remuneration
and commission structure to recognise our team for their effort
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Access to exciting
career opportunities
and
comprehensive training and development programs
as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
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Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
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We offer
12 weeks of paid parental leave
for all eligible team members.
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Invitations to supplier events and galas.
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Our
Employee Assistance Program (EAP)




provides counselling and a wide array of other wellbeing resources for our team members and their families.
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Job Description
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As a Showroom Administrator with e&s;, you'll be the welcoming face of our Chadstone showroom, supporting customers and the team through a mix of customer service and administration. Every day will bring something different, from greeting customers to managing vital behind-the-scenes processes that keep our showroom running smoothly.
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What you'll be doing:
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Greeting and assisting customers in person and over the phone
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Processing payments, banking, reconciliations, and data entry
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Coordinating deliveries and providing after-sales support
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Assisting the team with general showroom administration
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Helping create a seamless and skilled customer experience
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Qualifications
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Previous experience in customer service or administration (retail, hospitality, travel, contact centre, or sales experience welcomed)
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Excellent communication skills—both written and verbal
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Strong organisational skills with the ability to multitask in a busy environment
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A collaborative team player with a positive, proactive attitude
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Comfortable with basic computer skills and eager to learn
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Additional Information
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JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
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📌 Store Admin (Melbourne)
🏢 JB Hi-Fi
📍 Melbourne