Job Description
As Group Service Manager, you'll be responsible for the full-service operation across 7 premium and emerging brands — driving performance, developing your team and delivering an outstanding customer experience every single day. The brands include Ford, Kia, Mitsubishi, Deepal, Foton, GMSV and Renault.
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nKey responsibilities n
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Lead, mentor and develop your service team to hit and exceed targets
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Drive workshop efficiency, productivity and profitability
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Own the customer experience from first contact to vehicle collection
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Manage department financials, labour rates and cost controls
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Work closely with the Managers and senior leadership team
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Build a culture where performance is expected and excellence is celebrated
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nAbout you n
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Proven experience as a Service Manager role in automotive
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A leader who sets the standard and holds the team to it
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Strong commercial acumen and an eye for the numbers
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Exceptional communication skills with customers and staff alike
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Someone who thrives in a rapid-paced, multi-brand environment
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nAbout us n
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Gateway Automotive Group is one of Wollongong's fastest growing dealer groups with 7 brands and a leadership team that invests in its people.
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📌 Group Service Manager (Wollongong)
🏢 Gateway Automotive Group
📍 Wollongong