Job Description
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Full-time | Remote | Australia-wide | 12-month time-limited contract with a genuine view to permanency
About the Role n
Intensive Care at Home (ICAH) is seeking a proactive, accountable and results-focused Aged Receivables Officer to take ownership of aged debt and drive timely cash collection.
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You will manage outstanding accounts, identify and resolve payment issues, and work closely with the Finance and wider teams to ensure accounts are actively progressed.
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This is a 12-month time-limited contract with a genuine view to permanency, subject to performance, business requirements and mutual suitability.
Key Responsibilities n
Manage the aged receivables ledger, with a focus on 60+ and 90+ day accounts.
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Follow up outstanding invoices and drive timely payment.
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Take ownership of debtor accounts, actions and follow-up dates.
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Liaise with clients, NDIS, TAC, DVA and other funding bodies.
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Identify and resolve invoicing, claims, coding, documentation and funding issues.
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Investigate payment delays, plan reviews, funding issues and pricing disputes.
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Identify bad debt risks and minimise avoidable write-offs.
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Maintain accurate collection records and reporting.
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Work collaboratively with Finance, Clinical, Administration and Rostering teams.
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Contribute to continuous improvement of receivables and financial processes.
Key Selection Criteria n
Proven experience in accounts receivable, invoicing or financial administration,



ideally within the NDIS, aged care, healthcare or community services sectors.
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Familiarity with NDIS platforms such as PRODA and the myplace portal (desirable).
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Knowledge of NDIS, TAC and DVA funding models and billing cycles (advantageous).
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Experience with financial systems such as Xero and service platforms such as Deputy, or similar.
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Excellent attention to detail, organisation and follow-through.
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Solid written and verbal communication and stakeholder engagement skills.
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Ability to work independently and collaboratively across teams.
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Proactive, accountable and results-focused approach, with the ability to take ownership and drive matters through to resolution.
Licences & Checks n
Current Police Check.
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NDIS Worker Screening Check, or willingness to obtain.
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Working with Children Check, if applicable.
Why Join ICAH? n
Remote role – work from anywhere in Australia.
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Join a specialist healthcare organisation providing complex critical care in clients' homes.
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Work within a collective and growing Finance team.
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Make a direct impact on cash flow, aged debt and financial performance.
12-month contract with a genuine view to permanency. n
If you are an experienced
Aged Receivable's Officer
looking for a role where you can make a real impact, drive change, and grow with a dynamic organisation, we would love to hear from you
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📌 Accounts Receivable Officer (Townsville)
🏢 Intensive Care At Home
📍 Townsville