Job Description
eventchain Sydney NSW Account & Relationship Management (Sales) Full time $90,000 – $125,000 + Superannuation + Bonus
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Start date: November ****
About eventchain n
eventchain is a up-to-date B2B SaaS platform trusted by some of Australia's leading corporate and sporting organisations to orchestrate complex, repeatable events. We're a small, focused team of professionals building a world-class product — and we're looking for an experienced Corporate Accounts Manager to help us deepen and grow our client relationships.
The Role n
You'll be the key relationship owner for a portfolio of major corporate accounts, including NRL, Asahi, Telstra, and Lion. This is a relationship-first role: You'll lead onboarding for new teams, act as the primary point of contact for our clients day-to-day, and work alongside our development team and Product Manager to resolve issues quickly when they arise. You'll also help identify and scope new client opportunities as we continue to grow.
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There's no direct sales target attached to this role — but helping us grow our brand, retain our clients, and bring on current corporate customers could generate bonuses tied to deliverables and outcomes.
Key Responsibilities n
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Own and nurture relationships across a portfolio of major corporate accounts (NRL, Asahi, Telstra, Lion)
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Lead onboarding for new corporate teams onto the eventchain platform
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Travel to client teams as needed to support onboarding, present workshops and strengthen relationships. Assume once per Quarter.
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Monitor client engagement and act as the primary escalation point for client issues,



work directly with our development team based on Vietnam and/or our product manager to resolve them
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Identify and scope new client opportunities
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Possible on site presence for up to 2 days per week at venues or with teams
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Champion the eventchain brand and product in every client interaction
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About You n
Essential Criteria:
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2+ years' experience in account management, client relationship management, or a similar client-facing role
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Confident communicator, comfortable managing relationships with senior stakeholders at large organisations
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Flexible to travel periodically to meet with clients
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Self-motivated, with the ability to work autonomously in a remote-first environment
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Able to develop a strong working knowledge of the eventchain product and explain it clearly to stakeholders of all technical abilities
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Skilled in building EDMs to support client communications and onboarding
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Able to translate client needs accurately when briefing our overseas development team, based in Vietnam
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As part of a small team, willing to pitch in on tasks outside the strict scope of the role when needed
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Comfortable using modern software tools in day-to-day work. We have begun using AI for operational efficiency, This is likely to increase.
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Desirable Criteria:
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Previous experience in corporate events, sport, or a related industry is an advantage
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Previous experience with SaaS products
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Confident skills with HTML/CSS
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How We Work n
We're a fully remote team. There is also the option of working one day per week in a shared office space for those who'd like to cross-skill and connect in person with the team.
#J-*****-Ljbffr

📌 Corporate Accounts ManagerB Saas (Melbourne)
🏢 Eventchain
📍 Melbourne