Job Description
Support Engineer - Platform Engineering
Location:
Melbourne, Australia
Working Arrangement:
Hybrid
n If you're someone who loves solving complex technical problems, thrives in a fast-paced environment, and is passionate about delivering reliable, scalable digital experiences — especially in the world of sport — this could be the perfect chance for you.
n
What Your Day Will Look Like
n
As a Support Engineer at Beyond Sports, you'll play a key role in keeping our systems stable, efficient, and user-focused. Each day, you'll work closely with engineers and product teams to identify, troubleshoot, and resolve issues across our backend infrastructure and third-party integrations.
n
You'll be hands-on with our cloud-native platform - investigating production issues, writing scripts to validate integrations, and carrying out preventative maintenance to avoid future incidents. Whether you're deep-diving into a root cause analysis or responding quickly to a customer query, you'll be helping us maintain the reliability and performance that our sports clients and fans around the world count on.
n
You'll also bring your experience and analytical mindset to suggest and implement improvements - not just patch fixes, but long-term solutions that strengthen the platform.
n
What We Value
n
At Beyond Sports, we're all about high performance - in our products and our people. Our team thrives on ownership, collaboration, and delivering great results without a lot of hand-holding. As a specialist in this role,



you'll need to be self-driven, technically sharp, and comfortable dealing with varying levels of ambiguity - from tightly scoped tasks to open-ended briefs.
n
While this role is based remotely, it's important that your working hours align with the Australia/APAC region.
n
Tech Stack and Skill Requirements
n
You don't need to tick every box — but here's what we're looking for:
n
n
n
Solid experience operating distributed systems at scale
n
n
n
n
Strong communicator — able to work across teams and with clients
n
n
n
n
Good working knowledge of SQL and databases
n
n
n
n
Infrastructure experience with AWS, Kubernetes, and Terraform
n
n
n
n
Familiarity with CI/CD workflows, DNS, and Infrastructure as Code
n
n
n
n
Observability tools like Prometheus and Grafana
n
n
n
n
Programming experience with an object-oriented language (preferably Java)
n
n
n
n
Analytical, quality-focused, and comfortable with independent problem-solving
n
n
n
n
Experience balancing speed and stability in fast-paced environments
n
n
Ready to Make an Impact?
n
If you're someone who thrives on solving real-world technical challenges and you want to be part of a global sports tech team delivering experiences to millions of fans, we'd love to hear from you.
n
At Beyond Sports, you won't just be supporting our platform - you'll be helping shape the future of how fans engage with the sports they love.
n

📌 Support Engineer - Platform Engineering (Melbourne)
🏢 Beyond Sports
📍 Melbourne