Job Description
Emergency Department Administration Officer n
We are seeking a highly organised and enthusiastic individual to join our team as an Administration Clerk in our Emergency Department. As a member of the Emergency Department Administration team, you are customer focused and enjoy working in a busy team environment. The successful applicant will work on a rotating roster on a combination of day, evening and night shifts for which penalty rates apply.
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Excellent verbal and written communication skills, with a proven ability to deliver warm, customer-focused service to patients and families.
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Demonstrated ability to juggle competing priorities and thrive under pressure in a busy environment.
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High-level problem-solving skills and meticulous attention to detail, ensuring precise data entry and record-keeping.
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Availability and willingness to work a rotating roster within a 24/7 department that operates 365 days a year.
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Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.
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About You: n
You're a friendly,



organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.
What you will bring: n
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Flexibility to work a rotating roster including weekends
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Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
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Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
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Previous experience using Patient Information Systems (Meditech desirable)
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Why Join Ramsay: n
At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
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Australia's largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you'll be supported personally and professionally
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A place with versatile, permanent and career-growth opportunities nationwide.
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📌 Emergency Department Administration Officer (Melbourne)
🏢 Leading
📍 Melbourne