We're looking for an experienced Senior Project Manager / Delivery Lead to lead a major enterprise retail technology program in Melbourne.

You'll take ownership of the end-to-end delivery of a next-generation Point of Sale and unified commerce platform, acting as the key link between the customer, technology delivery teams and third-party partners.

The program will progress from discovery and solution definition through build, pilot and implementation, giving you ownership across the full delivery lifecycle.

What you'll be doing

- Own delivery across scope, schedule, budget, quality and resourcing
- Establish and manage project governance, SteerCos, reporting, RAID and change control
- Coordinate structured discovery, requirements and solution design workshops
- Manage senior customer stakeholders and executive-level communications
- Build and maintain integrated delivery plans, milestones and dependencies
- Coordinate internal technical teams, third-party vendors and implementation partners
- Manage project financials, SOW deliverables and commercial change requests
- Lead delivery through solution definition, build, configuration, UAT and pilot deployment
- Manage risks, issues and escalation pathways




- Coordinate transition into ongoing support following implementation

What we're looking for

- 8+ years' experience delivering large-scale enterprise technology programs
- Strong end-to-end project or program delivery experience
- Experience delivering customer-facing skilled services or complex technology implementations
- Strong governance, RAID, executive reporting and stakeholder management capability
- Commercial experience managing budgets, SOWs and change requests
- Experience coordinating third-party vendors and multidisciplinary technology teams
- Excellent written and verbal communication skills
- PMP, PRINCE2 or equivalent experience/certification

Experience delivering POS, store systems, unified commerce or broader retail technology programs would be highly regarded.

You'll be joining a highly visible program requiring someone who can bring structure to complexity, confidently manage senior stakeholders and maintain strong commercial and delivery discipline throughout.
Additional information

- Melbourne (hybrid)
- Paying up to $180K + Super depending on experience

📌 Senior Project Manager - Retail Technology (Melbourne)
🏢 Halcyon Knights
📍 Melbourne