About the role

We are seeking an experienced, motivated Travel Sales Assistant / Senior Travel Consultant to support sales and manage enquiries, quotations and reservations. This role suits someone who combines a strong sales mindset with excellent organisation and genuine care for clients. You will help match travellers with the right experience, prepare accurate itineraries and follow each booking through with attention to detail.

Key responsibilities

- Respond professionally and promptly to enquiries from direct clients and travel agents by phone and email.

- Understand clients' preferences, budgets and travel needs, and recommend suitable resorts, cruises, flights and experiences.

- Prepare detailed quotations and personalised itineraries, including flights, accommodation, cruises, transfers and touring.

- Use Sabre GDS confidently to check availability, create and manage bookings, interpret fare rules and handle itinerary changes.

- Manage reservations, supplier confirmations, booking deadlines, deposits and final payment requirements.

- Follow up enquiries and quotations proactively to convert interest into confirmed bookings.

- Identify suitable upgrades and additional experiences that add value to clients' holidays.

- Liaise with airlines, resorts, cruise lines and other suppliers to confirm arrangements and resolve booking issues.

- Calculate pricing, commissions and margins accurately, following company procedures.

- Maintain accurate client records and booking notes in company systems.

About you

- At least five years' experience as a travel consultant in retail travel, wholesale travel or a comparable reservations and sales role.

- Strong, practical proficiency in Sabre GDS,



including flight reservations, fare searches, fare rules and booking management.

- Proven experience preparing accurate quotations and managing complex travel itineraries.

- Excellent written and verbal communication skills, with a warm, skilled telephone manner.

- Strong sales skills and the confidence to follow up leads, overcome objections and close bookings.

- Excellent customer service and the ability to build lasting relationships with clients, agents and suppliers.

- Strong numeracy and confidence working with fares, taxes, commissions, margins and currencies.

- Exceptional attention to detail and a commitment to booking accuracy.

- Strong organisation, time management and the ability to prioritise multiple enquiries and deadlines.

- Confidence using Microsoft Office, email, CRM systems and online supplier booking platforms.

About us

LUX VOYAGES PTY LTD is a specialist travel wholesale company serving the Australian and New Zealand markets through Tahiti Voyages Australia, Tahiti Voyages New Zealand and New Caledonia Voyages. We create exceptional holidays, from luxury resorts and overwater bungalow stays in Bora Bora to honeymoons, island-hopping adventures and luxury cruise journeys. Our partnerships include luxury resorts, Aranui Cruises, PONANT and Windstar Cruises.

Benefits

- Work with inspiring destinations and distinctive luxury holiday and cruise products.

- Join a welcoming team that values travel expertise, initiative and collaboration.

- Deepen your knowledge of the South Pacific and specialist cruise experiences.

- Contribute your ideas and make a visible difference in a specialist travel business.

- Help clients turn dream holidays into lasting memories.

📌 Travel Sales Assistant / Senior Travel Consultant (Sydney)
🏢 Lux Voyages
📍 Sydney