Inside Sales Representative - Microsoft Business Solutions

This role is ideal for someone who enjoys building trusted relationships, uncovering new opportunities and helping customers solve real business challenges.

About Oreta:

Oreta is an Australian technology and cybersecurity company with teams across Australia, India and the Middle East. We help organisations modernise securely, protect their data and put AI to practical use. For our people, that means solving meaningful customer challenges across cloud, cybersecurity, networking, modern work, managed services, data and AI.

Our partnerships with Microsoft, AWS, Fortinet, Optus and Veeam enable our people to work across leading technologies and diverse customer environments, while our ISO certification reflects our commitment to quality and disciplined delivery. We also develop our own products, including Aegis, allowing our teams to contribute to innovative solutions in data protection and AI governance.

Oreta's expertise and customer outcomes have been recognised by Microsoft, ARN and CRN through awards and industry recognition spanning innovation, cloud transformation, cybersecurity and partner excellence. These achievements reflect the expertise, ideas and commitment of our people.

We are passionate about living and breathing our four Core Values, which sit at the heart of our culture:

Go Further: Stay curious, challenge yourself and look for ways to deliver more value.

Thrive Together: Share knowledge, support each other and succeed as a team.

Move with Velocity: Take ownership, act with purpose and keep things moving.

Have Fun: Enjoy the journey, celebrate achievements and bring personality to your work.

Join Oreta to build your capabilities, contribute ideas and make a visible difference. You'll work alongside experienced colleagues on meaningful customer challenges and play a role in shaping new solutions, improving customer outcomes and helping drive the future of our business.

About the role

As an Inside Sales Representative at Oreta, you will help create and grow customer opportunities across our cloud, cybersecurity, infrastructure and managed services portfolio.



You will connect with prospective and existing customers through phone, email, virtual meetings and digital channels, taking the time to understand their setting, priorities and business challenges before identifying where Oreta can add value.

Working closely with Oreta's Sales, Marketing, Solutions, Customer Success and Delivery teams, you will qualify and progress opportunities, coordinate the right internal and partner support, and provide customers with a responsive and professional experience. This role suits someone who is commercially minded, comfortable working towards sales targets and motivated by building trusted relationships and delivering practical technology outcomes.

What you will do

Build and execute a focused plan for assigned accounts and market segments, creating a healthy pipeline that supports quarterly and annual sales goals.

Engage prospective and existing customers through phone, personalised email, social outreach, campaigns, referrals and partner activities, and respond promptly to inbound leads.

Lead discovery conversations to understand customer priorities, technology environments, challenges, stakeholders and timing; connect these needs to Oreta's capabilities, qualify opportunities and maintain momentum through consistent follow-up.

Bring the right Oreta specialists into customer conversations and coordinate meetings, presentations, workshops and demonstrations with Sales, Solutions, Customer Success and Delivery teams.

Work with sales and solution teams to prepare accurate quotations, proposals, pricing approvals and supporting commercial documentation.

Build trusted customer relationships, coordinate software, cloud and managed services renewals, identify retention risks and uncover opportunities to grow assigned accounts.





Collaborate with Marketing, technology vendors and distributors on campaigns and account activities, securing competitive pricing, managing deal registrations and accessing available incentives or funding.

Keep CRM records accurate and current, provide reliable pipeline and forecast updates, and use performance insights and ongoing learning to improve customer engagement and sales effectiveness.

What you will bring

At least 5 years' experience in inside sales, business development, customer acquisition, account management or a similar customer-facing sales role, preferably within technology or professional services.

A track record of generating interest, qualifying customer needs and progressing opportunities through a structured sales process.

Clear, confident communication across phone, email, social and virtual meetings, with a consultative approach to explaining value, addressing concerns and agreeing next steps.

Commercial awareness and experience contributing to sales activity, pipeline, conversion and revenue targets.

Practical experience with CRM and digital sales tools, supported by strong organisation, attention to detail and consistent follow-through.

Working knowledge of cloud, cybersecurity, infrastructure and managed services, including Microsoft Azure, Microsoft 365 and AI/Copilot offerings, or the willingness and ability to learn quickly.

Curiosity, resilience and a collaborative approach, with a genuine focus on customer outcomes and a working style that reflects Oreta's values.

What Success Looks Like in This Role

You will be successful in this role when you consistently create quality customer conversations, build and progress a healthy pipeline, contribute to revenue outcomes and maintain accurate CRM and forecast information. Customers and colleagues will know you as responsive, dependable and easy to work with.

You will bring Oreta’s values to the way you work—going further for customers, thriving together with colleagues and partners, and moving with velocity to turn opportunities into lasting customer relationships.

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📌 Inside Sales Representative - Microsoft Business Solutions (Melbourne)
🏢 Oreta
📍 Melbourne