Department of Justice and Community Safety is seeking a Service Desk Team Lead to run daily service desk operations, guide a skilled team, and improve support across the department. The role focuses on incidents, service requests, and delivering clear service plans and standards.
You will drive proactive service desk improvements, provide technical guidance, and help manage major incidents and outages, while developing leadership and technical skills in a large government workplace.
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📌 Service Desk Lead - Drive Incident Resolution (Melbourne)
🏢 Department Of Justice
📍 Melbourne
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