Xero Limited is seeking an Incident Manager to orchestrate responses to incidents from the customer perspective, balancing quick crisis handling with strategic problem-solving across engineering, product, support and leadership.
You will own end-to-end incident management, drive improvements to prevent recurrence, build scalable processes, and help teams communicate clearly to minimize customer disruption and preserve trust.
#J-18808-Ljbffr
📌 Customer Incident Response Lead (Melbourne)
🏢 Xero
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.