Medical Secretary wanted for an established specialist medical practice (Psychiatry and Psychology) at Indooroopilly . The role is a mix of reception, secretarial and personal assistant duties within a small, friendly team of two other secretaries and five part-time clinicians.

We are seeking an enthusiastic secretary who isreliable, accurate,organised, flexible and can work autonomously. While experience as a secretary is not necessary, a genuine interest in helping and interacting with people is central to the role – you need to be a people person.The role is a mix of both reception, secretarial and personal assistant duties.

Ideal for a psychology/university student or a person seeking a job share arrangement for around 14 hours a week (more while training), over two or three days.Additional hours will be required up until Christmas (when rooms will be closed for two weeks) to cover staff on leave.

You will be employed according to the Health Professionals and Support Services Award. We payat above award rates onceyour probationary period is completed and/or according to your skill level.

Key responsibilities

First point of contact for patients, including answering incoming calls and assisting patients with general inquiries

Day-to-day preparation and running of the clinic, including scheduling appointments,



patient billing and receipting, and preparation of patient files

Maintaining a high standard of professionalism and confidentiality

Medical typing from dictation as and when required

General administrative support - word processing, scanning, filing, mailing, etc.

About you

Positive interpersonal skills and phone manner

Reliability, accountability, and commitment to the position

Flexibility to cover staff annual and sick leave (in return we are very flexible in giving staff time off for whatever reason)

A warm and respectful manner when interacting with patients and clinicians

A strong work ethic and initiative

Excellent organisational and time management skills, with high attention to detail

Solid verbal and written communication skills and good command of English language – written and spoken

High level of computer literacy

High-level Word and low-level Excel skills

The ability to work autonomously and in a team environment

About us

Established specialist medical practice (30 years) in Psychiatry and Psychology at Indooroopilly. We are a small, friendly team with a track record of staff retention – three previous senior secretaries stayed with us for more than 8 years each.

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📌 Medical secretary (Brisbane City)
🏢 Westside Specialist Centre
📍 Brisbane City