Responsible for the accurate calculation of Pre‑Injury Average Weekly Earnings (PIAWE) in Victoria to support weekly compensation payments for injured team members, ensuring compliance with state legislation, regulations and guidelines.
Responsibilities and Duties
- Liaise with payroll to obtain and verify earnings data and ensure accuracy in calculations.
- Conduct detailed analysis of pre‑injury earnings using payroll records.
- Accurately calculate PIAWE in line with relevant state workers’ compensation legislative and regulatory requirements.
- Deliver timely PIAWE calculations to support smooth claims processing.
- Maintain accurate documentation of all calculations, methodologies and supporting evidence for audit purposes.
- Identify and elevate complex cases that may impact claim decisions.
- Respond promptly and professionally to queries from stakeholders, ensuring high‑quality customer service.
- Support the Eligibility Case Manager in managing stakeholder expectation by providing clear timeframes and updates.
- Ensure all calculations comply with applicable state legislation, regulatory guidelines and internal procedures.
- Keep up to date with changes in workers’ compensation laws and their impact on PIAWE calculations.
- Identify and report potential risks, discrepancies or non‑compliance within wage data or documentation.
- Contribute to internal audits and process reviews by providing transparent records and justifications for calculations.
- Collaborate closely with Eligibility Case Managers and other key stakeholders to ensure coordinated claims handling.
- Participate actively in team meetings, training and continuous improvement initiatives aimed at enhancing efficiency and accuracy.
Qualifications
- Education: A qualification or certification in a Business, Finance or related field (desired).
- Analytical and detail‑oriented, with effective organization and time‑management skills.
- Strong problem‑solving skills with the ability to interpret payroll data.
- High attention to detail and accuracy in documentation and calculations.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Excel.
- Experience in workers’ compensation, insurance, payroll or related fields.
- Demonstrated knowledge and experience in calculating Pre‑Injury Average Weekly Earnings (PIAWE) in Victoria and Weekly Compensation rates in line with relevant legislation and guidelines.
Benefits
- Competitive remuneration and benefits package.
- Flexible leave options, including purchased leave.
- Employee Assistance Program for wellbeing support.
- Support for onboarding and continual development via DXC University.
- Wellness and volunteer opportunities with time off for charitable activities.
- Benefits such as novated leasing, discounted health insurance and paid parental leave.
We are an Equal Opportunity Employer. DXC welcomes submissions from people from all walks of life. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology provides reasonable accommodation to support qualified individuals with physical and mental disabilities.