- Manage conference and event enquiries from proposal through to post-event follow-up, ensuring a seamless client experience.
- Prepare tailored conference, group and event proposals in partnership with the Pullman Adelaide Sales team.
- Develop quotations covering meeting spaces, accommodation, food and beverage offerings, and event requirements.
- Coordinate all aspects of confirmed conferences, meetings and special events to ensure successful delivery and client satisfaction.
- Build and maintain solid relationships with existing and prospective clients, updating and maintaining the conference database and key account information.
- Host site inspections and familiarisation visits, showcasing Pullman Adelaide's premium conference and event facilities.
- Liaise closely with operational departments to ensure all event requirements are communicated and executed to the highest standard.
- Attend and actively contribute to Banquet Event Order (BEO) meetings and other operational planning forums.
- Partner with Food & Beverage and Hotel Operations teams to support event delivery and group experiences.
- Assist with the development and coordination of sales and promotional collateral that supports conference and events business growth.
- Provide administrative support and contribute to special projects and initiatives within the Pullman & ibis Adelaide Sales Hub.