Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local. Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au
Where you’ll be working
Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B; team in our locally inspired restaurant and bar. As Bar Manager you will have a central role in beverage menu design, crafting cocktails, mocktails, and a bar experience that keeps guests coming back.
What you'll be doing:
- Oversee the successful operations of the Bar
- Lead & Inspire the team to deliver excellent hospitality
- Drive sales and a positive guest experience
- Work closely and collaboratively with the other F&B; Outlet leaders & Kitchen team
- Support with operations of the restaurant, conferences, and other outlets as required
- Respond to complaints with calm, qualified and guest-centered resolutions
- Support with onboarding, feedback, training & developing the F&B; team
- Promote a positive & inclusive culture across the team and wider resort
Qualifications
What you'll bring to the role:
- Passionate about connecting with people and providing hospitality with heart
- Experience with successfully leading a team & promoting a positive culture
- Excellent bartending skills and beverage knowledge
- Excellent communication and guest service skills
- Ability to stay calm under pressure
- RSA Certificate
- Reliable transport (public transport not accessible at required shift times)
- Available to work weeknights & weekends and holiday season
Additional Information
Why work with us:
- Complimentary meal on shift
- Free on-site car parking
- Supportive Leaders invested in your development and growth
- Generous Discounts on accommodation and dining across Accor Hotels globally
- Family & Friends Discounts on accommodation, dining and more
- Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
- Represent a resort centered around wellbeing, local connection and authenticity
- Access to hundreds of online courses to progress your career in hospitality
If you are ready to take the next step in your career, apply today. Our commitment to Diversity & Inclusion:
We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.