The Australian Border Force (ABF) is seeking motivated and professional individuals to join our workforce as Irregular and Intermittent Employees (IIEs). These casual APS2 positions provide essential support to frontline operational teams during periods of increased passenger and cargo movements across Australia's borders.

IIEs will be primarily employed at Canberra International Airport, assisting ACT Border Clerance team during peak arrival and departure periods. The role contributes to the efficient processing of travellers and supports border operations to maintain the security and integrity of Australia's border.

As a frontline representative of the ABF, you will be required to wear the ABF uniform, maintain a professional appearance, and uphold the values and standards of the organisation while interacting with members of the public and international visitors.

Our ideal candidate

- Strong interpersonal and communication skills
- A commitment to providing excellent customer service
- The ability to interact professionally with people from diverse cultural backgrounds
- Reliability, flexibility, and adaptability in a fast-paced operational environment
- A skilled attitude and the ability to represent the ABF positively in a public-facing role.

The key duties of the position include:

- Assist with passenger processing activities at Canberra International Airport
- Provide administrative and operational support to frontline teams
- Deliver professional and courteous customer service to travellers and stakeholders
- Support operational requirements during peak periods, including outside standard business hours
- Work effectively within a dynamic team environment while adhering to established policies and procedures.

Additional information

What you'll gain from the experience:





- Gain valuable frontline operational experience within the Australian Border Force
- Develop strong communication and customer service skills through interactions with travellers from diverse backgrounds
- Build confidence working in a professional, public-facing environment
- Enhance your ability to work under pressure in a fast-paced operational setting
- Gain exposure to border operations and passenger processing activities.

Eligibility

To be eligible for the position you must be an Australian Citizen.

​The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:

- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary. ​

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position, to read more click here. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate.



The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

AI tools may be used to support parts of this recruitment process. The selection panel will disclose where and how AI is used.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers.

Getting to know the Department of Home Affairs

The Department of Home Affairs is responsible for central coordination, and strategy and policy leadership in relation to cyber and critical infrastructure resilience and security, immigration, border security and management, counter-terrorism, the protection of our sovereignty, citizenship and social cohesion. The Department implements a strategically coordinated approach to the cyber security and resilience of all Australians through the appointment of a Cyber Security Coordinator and continues to enable rapid responses to threats of foreign interference through the dedicated Counter Foreign Interference Coordinator. Additionally, the Department contributes to Australia’s prosperity and unity through the management and delivery of the migration, humanitarian and refugee programs. The Department also promotes social cohesion through multicultural programs, providing settlement services and through managing and conferring citizenship. We encourage applications from Indigenous Australians, people with disability and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential. For more information www.homeaffairs.gov.au/about-us/careers/working-with-us/workplace-diversity

📌 REGISTER - Casual and Non-Ongoing Assistant Border Force Officers (Canberra)
🏢 Australian Department Of Home Affairs
📍 Canberra