Join Us and Shape the Future for Older Australians

Are you:

- Someone who loves connecting with older people and are motivated by purpose-driven work in aged care?

- Looking to leave your desk behind and enjoy a role that takes you places?

- Seeking a full-time, fixed term (just shy of 12 months) contract with the possibility of extension?

At ACNA, we believe every resident matters — and we’re looking for compassionate individuals who thrive on variety and being on the move to help us capture the experience of older Australians in Residential Aged Care Homes around Australia!

About the role:

This is a full time, 12 month fixed term contract (with the possibility of extension) for a person based in or around North West Sydney. This is the region of Sydney you will travel to various Residential Aged Care homes to undertake interviews. You will work 76 hours per fornight, 5 days per week.

Reporting to the Team Leader, you will:

- Listen with purpose — conduct face-to-face surveys that give voice to aged care residents, using ACNA’s trusted engagement approach.

- Work on the move — travel between different homes, adapt to changing schedules, and keep things running smoothly, even when plans shift.

- You love driving — the reality of our role is that we spend a lot of time driving between Aged Care Homes and listening to many podcasts, audio books and Taylor Swift (okay, Taylor is not for everyone).

- Capture insights — use our systems to record interviews and ensure accurate, timely data that helps shape better care for older Australians.

- Be part of something bigger — work independently while staying connected to a supportive team that values collaboration and shared learning.

About you:





- Empathetic communicator who loves spending their day connecting with older people.

- Adaptable and flexible — thrives in changing environments and can adjust plans smoothly when needed.

- Detail-oriented and tech-savvy — comfortable using systems to capture data accurately and efficiently.

- Independent yet cooperative — able to work autonomously but really really love being part of a wider team culture.

- Committed to quality and care — understands the importance of safety, professionalism, and continuous improvement.

Why join ACNA?

At ACNA, you will join an organisation with a clear purpose: helping people access the support they need to live life on their terms. Our work is practical, meaningful, and deeply connected to the communities we serve.

Benefits and perks

- Competitive rates of pay and the ability to earn up to $18,550 of your annual salary tax free through salary packaging.

- Team members are equipped with innovative mobile technology for working in the community.

- Mental health support - up to 3 free sessions with a degree-qualified psychologist per year

- Leave loading 17.5%.

- Subsidised gym membership

- Health insurance program.

"Being our best" is not a slogan – it is how we operate. We learn, adapt, and share knowledge so we can deliver high quality outcomes for clients and create an environment where our people can thrive.





What else you need to know:

- You can find a copy of the position description in our ad at Ethical Jobs, or email us at ***********@acna.org.au for a copy.

- Our recruitment process is a little different to most. We use a range of interactive activities to give you an opportunity to learn about how we work at ACNA.

- Your application will include a Typeform where you will share information about yourself and your professional experience. There is no need to send a covering letter – instead, be ready to attach your CV to the Typeform when prompted.

- For your application to be considered, please ensure you have successfully attached your CV and completed the form as per the instructions.

Key recruitment dates :

- We will host 1-hour online group video discussions (GVD) from 19 October.

- If you are successful in the GVD, you will be required to attend one of our in-person Recruitment Centres in Sydney on the 18 November. Venue and times will be communicated to shortlisted candidates.

- Appointment to this position is subject to the satisfactory completion of all required pre-employment checks, including evidence of working rights, reference checks, National Police Clearance, health questionnaire and any other role-specific compliance requirements.

- Successful candidates will receive an offer, with a hard start date of 20 January 2027 for training purposes.

- We recruit on a rolling basis and encourage you to apply as soon as possible

Questions?

Learn more about ACNA but inserting our website link into your browser - www.acna.org.au.

If you have anything you would like clarified, please email ***********@acna.org.au

📌 Interviewer (Castle Hill)
🏢 Access Care Network Australia
📍 Castle Hill