Join a rapid-paced freight and logistics environment as an Administration / Customer Service Officer, supporting the day-to-day operations of a busy DHL site.
This role is ideal for someone who is highly organised, computer literate and detail-focused, with a strong ability to manage data entry and administrative tasks accurately. A large part of the role will involve entering and updating shipment information, tracking parcels and freight, maintaining records and ensuring systems are kept accurate and up to date.
About the Role Working closely with customers, drivers, warehouse teams and internal stakeholders, you will provide essential administrative support to help keep freight movements running smoothly.
Your responsibilities will include:

- Entering and maintaining accurate shipment and freight information across relevant systems and databases
- Updating and tracking packages, parcels and shipments
- Responding to customer enquiries via phone and email in a professional and timely manner
- Assisting with freight bookings, shipment information and general freight-related enquiries
- Monitoring emails and actioning or escalating requests to the appropriate team member
- Preparing, checking and processing freight documentation and operational paperwork
- Liaising with drivers, warehouse teams, customers and internal departments regarding freight movements and requirements
- Providing shipment updates and tracking information to customers when required




- Maintaining accurate electronic and physical records
- Completing data entry, spreadsheets and operational reporting
- Identifying missing or incorrect information and following up with the relevant team members
- Providing general administrative and operational support to the site
- Prioritising urgent requests and assisting with daily operational requirements in a fast-paced workplace

About You We are looking for someone who is:

- Highly organised and detail-oriented
- Confident using computers and various systems
- Experienced in administration, data entry or customer service
- Comfortable working with large amounts of information and entering data accurately
- Able to communicate professionally with customers, drivers and internal teams
- Reliable, proactive and able to work independently
- Comfortable working in a fast-paced logistics environment
- Able to prioritise tasks and manage competing deadlines
- A strong team player with excellent attention to detail

**Why Join?
- Monday to Friday role
- Consistent 10:00am – 6:00pm working hours
- Work within a busy and established freight and logistics environment
- Opportunity to develop your administration and logistics experience
- Join a supportive and professional team

If you're an organised administrator who enjoys data entry, working with systems and keeping freight operations running smoothly, we'd love to hear from you!

📌 Administration Officer (Adelaide)
🏢 Talent Acquisition Group
📍 Adelaide