Reporting to the Front Office Manager you will be delivering service excellence, from check in to check out and at every guest journey point.
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
- Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts.
- Answer all telephone calls in a qualified manner according to brand standard.
- Live our loyalty culture and drive enrolments and sales for our loyalty program.
📌 Guest Service Agent - Novotel Sydney Darling Square
🏢 Novotel
📍 Sydney
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