Job Description

Job Description n

Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!

n

Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our team, where you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.

n

Key Responsibilities:

n

n
- n

Handle reservations and process rental agreements with accuracy and professionalism.

n
- n

Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.

n
- n

Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.

n
- n

Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.

n
- n

Adhere to all rental policies and procedures to ensure smooth and compliant transactions.

n
- n

Assist customers by identifying any additional services or products that may enhance their rental experience.

n
- n

Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.

n
- n

Support branch operations by performing additional duties as requested by management.

n

n

What We're Looking For:

n

n
- n

Sales Background : Proven sales experience in a dynamic, rapid-paced environment.

n
- n

Product Expertise : Skilled in offering optional coverage products, vehicle upgrades, and additional services.

n
- n

Strong customer service skills and the ability to communicate professionally.

n
- n





A sales-driven attitude with a focus on meeting and exceeding targets.

n
- n

Ability to work efficiently in a fast-paced, customer-focused environment.

n
- n

Attention to detail and a commitment to providing accurate and timely service.

n

n

Why Join Us?

n

n
- n

Be part of a dynamic team that values customer satisfaction and professional growth.

n
- n

Play a key role in enhancing the customer experience while contributing to the company's success.

n
- n

Enjoy opportunities for career development within a fast-growing company.

n

n

If you're ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

n

Europcar Mobility Group

n

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

n

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

n

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning.

n

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

n

More info at:

📌 Rental Sales Agent (Melbourne)
🏢 Europcar
📍 Melbourne