Are you a hands-on hospitality leader who loves great coffee and creating an outstanding customer experience?
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We’re looking for an enthusiastic and experienced Café Manager to join our team and take the lead in the day-to-day operation of our café within a busy restaurant environment.
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This is a fantastic opportunity for someone who enjoys being on the floor, leading a team, building a positive workplace culture and making sure every customer walks away having had a great experience.
About the Role n
As Café Manager, you’ll be responsible for the smooth and efficient operation of the café, working closely with the broader restaurant management team.
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You’ll be responsible for:
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- Leading, motivating and developing the café team
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- Providing exceptional customer service and setting the standard for the team
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- Managing staff rosters, breaks and daily staffing requirements
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- Training and onboarding new team members
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- Ensuring coffee, standards are consistently maintained
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- Monitoring stock levels and assisting with ordering and stock control
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- Maintaining high standards of presentation, cleanliness and hygiene
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- Managing customer enquiries and resolving issues professionally
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- Ensuring venue policies, procedures and food safety requirements are followed
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- Working closely with kitchen and restaurant management to ensure smooth service
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- Opening and/or closing the venue as required
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- Supporting the wider management team with the successful operation of the venue
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About You n
We’re looking for someone who is confident, energetic and enjoys leading from the front.
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You’ll ideally have:
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- Previous experience in a Café Manager, Restaurant Manager, Supervisor or similar hospitality leadership role
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- Experience with making coffees and other café beverages
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- Robust knowledge of café and restaurant operations
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- Excellent customer service and communication skills
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- Experience leading and developing a team
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- Strong organisational and time-management skills
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- The ability to remain calm and make good decisions during busy service periods
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- A positive, hands-on approach to management
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- The ability to work independently as well as part of a broader management team
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- Availability to work a flexible hospitality roster, operating Wednesday to Sunday.
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Why Join Us? n
We’re a growing hospitality business that values great people and great service.
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In return, we offer:
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- A leadership role within a supportive hospitality team
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- A fun and fast-paced working environment
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- Opportunities for career progression
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- Training and development opportunities
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- Staff discounts and benefits
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- A hands-on role where you can make a genuine difference
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- The opportunity to be part of a growing Queensland hospitality business
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Ready to take the next step? n
If you’re an experienced hospitality professional who is ready to lead a team, deliver exceptional service and help drive the success of a busy café operation, we’d love to hear from you!