Job Description

Casual, Experienced Gaming Attendant - Crossroads Hotel
n Crossroads Hotel, Casula, is a premier entertainment destination since 1833 and is part of the Sonnel Hospitality group. Offering guests a first class gaming experience alongside great food, drinks, and atmosphere.

n

We're on the hunt for an experienced Gaming Attendant who knows how to keep the energy up, deliver outstanding customer service, and run a smooth, well presented gaming floor.

n

Explore your career at Sonnel to discover your dream job and work in a leading hospitality Venue. This is a fantastic chance to join a Sydney based hotel group which encourages career growth opportunities across our venues.
What you'll be doing

n

Greeting and serving customers in a friendly and professional manner

n

Adhering to all relevant licensing laws and regulations

n

Working collaboratively with the wider hospitality team to ensure a positive customer experience

n

Delivering outstanding customer service at all times

n

Performing basic maintenance and service on poker machines

n

Handling cash transactions accurately and responsibly

n

Responding to guest enquiries and resolving issues on the gaming floor

n

Maintaining cleanliness and hygiene across the venue

n

What we're looking for

n

Current Valid RSA/RCG/ARCG/TAB Compliance certificates

n





Strong customer service skills are essential coupled with a fun and outgoing personality.

n

Flexible availabilities as there will be varying shifts each week

n

Experienced in tab and keno operations

n

Gaming service and knowledge of gaming machines

n

Minimum 1 - 2 years' experience working in Gaming in hospitality/pubs and clubs

n

TAB certified (valid tab compliance and tab basics certificates)

n

Experience is highly regarded but willing to train the right candidate

n

What we offer:

n

Free staff parking on site

n

Employee discounted meals

n

**Please note that this role requires a National Police Check to be conducted by Sonnel Hospitality

n

*Applicants must have full working rights with no restrictions.

Screening Questions n

n
- Do you hold all of the required certifications for this role (RSA, RCG, ARCG, Food Safety Supervisor)?
n
- Are you passionate about delivering a game-changing hospitality experience?
n
- Do you have the legal right to work in Australia?
n
- How many years customer service experience do you have?
n
- Are you available to work weekends on a rotating roster?
n
- Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
n
- If you answered Yes to the above question, please provide more information?
n
- Where did you see this prospect advertised?
n

#J-18808-Ljbffr

📌 Gaming Attendant - Crossroads Hotel (Sydney)
🏢 The Glen Hotel Pty
📍 Sydney