Job Description

Sydney - Work from home options available

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Tired of being stuck fixing tickets on systems you have no real say over? This role hands you genuine ownership technical and strategic of the applications that keep a professional services organisation running, working directly with senior stakeholders, to shape how the business operates.

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Our client is a well-established organisation with a strong reputation in its field. Sitting within the infrastructure team, this role takes end-to-end ownership of client-facing applications and portals, acting as the technical product owner for these platforms - balancing stability and governance with a explicit roadmap for improvement and automation.

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Responsibilities include:

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- Owning the technical performance, stability and integrity of client-facing applications and portals, acting as the primary escalation point for system issues
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- Operating as technical product owner for key business applications - defining roadmaps, prioritising enhancements, and translating business needs into delivery backlogs
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- Partnering closely with business stakeholders, to align system capability with operational priorities
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- Identifying and leading business process automation initiatives, using tools such as Power Automate and Logic Apps to reduce manual effort and improve efficiency
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- Overseeing integrations and APIs between core systems, linking between legacy and modern platforms
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- Assessing the current environment to determine what needs to be built, changed or implemented, and leading that work through to delivery
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- Managing databases and SQL to support reliable reporting and data integrity across systems
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- Ensuring applications operate within the organisation's governance, security and audit requirements
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- Coordinating with vendors and delivery partners on system changes, upgrades and enhancements with minimal business disruption
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- Providing direction and prioritisation across initiatives, influencing stakeholders and delivery teams toward outcomes that maximise business value and adoption
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Experience needed:

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- Proven experience owning business-critical applications in a technical product owner or similar capacity
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- Strong stakeholder management skills, with experience working closely with senior leadership
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- Hands-on experience with Power Automate, Logic Apps, SQL, APIs and integration/middleware concepts
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- Scripting ability to support automation and system enhancements
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- Experience balancing governance, risk and compliance requirements with delivery of system improvements
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- Vendor management experience, including coordinating delivery partners on upgrades and enhancements
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- A track record of translating business process into scalable, technology-enabled solutions
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- Strong communication and influencing skills, comfortable operating at a senior stakeholder level
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📌 Applications Specialist (Sydney)
🏢 Ambition
📍 Sydney