Job Description

Qualified Naturopath – Discovery Consultant Work From Home n

The Lucy Rose Clinic is one of Australia's leading telehealth functional medicine clinics, specialising in thyroid, hormone and metabolic health.

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Supported by our own pathology laboratory, personalised herbal dispensary and nationwide telehealth model, we've helped thousands of Australians regain their health.

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As our clinic continues to grow, we're looking for another exceptional naturopath to join our Discovery Team.

About The Lucy Rose Clinic n

The Lucy Rose Clinic is one of Australia's leading telehealth functional medicine clinics, specialising in thyroid, hormone and metabolic health.

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Supported by our own pathology laboratory, personalised herbal dispensary and nationwide telehealth model, we've helped thousands of Australians regain their health.

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As our clinic continues to grow, we're looking for another exceptional naturopath to join our Discovery Team.

About the Role n

This is a warm consultative sales role.

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You'll speak with people who have already enquired about our services and booked a Discovery Call because they're actively seeking help.

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Your role is to:

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Understand their health concerns.

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Build rapport and trust.

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Determine whether our clinic is the right fit.

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Explain our approach.

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Help them commit to their health journey by booking an Initial Consultation.

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About You n

You're a qualified naturopath who enjoys helping people make important decisions.

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You understand that the best salespeople don't talk the most—they listen the best.

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You're naturally curious, ask thoughtful questions and quickly build rapport.

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You don't see sales as convincing people to buy something they don't need.

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You see it as helping the right person take action when you genuinely believe your clinic can improve their life.

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You’ll thrive in this role if you:

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Love talking to people.

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Listen exceptionally well.

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Build trust quickly.

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Ask thoughtful, insightful questions.

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Handle objections calmly and professionally.

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Are confident asking for commitment.

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Stay organised in a fast-paced environment.

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Enjoy working towards KPIs.

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Are coachable and always looking to improve.

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Your Responsibilities nn
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Conduct Discovery Calls with warm enquiries.

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Build rapport and identify each patient's goals and challenges.

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Determine whether they're the right fit for our clinic.

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Educate patients on The Lucy Rose Clinic's approach.

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Convert enquiries into Initial Consultations.

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Manage follow-up calls and ongoing communication.

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Maintain accurate CRM records.

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Achieve agreed booking and conversion KPIs.

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Work closely with our practitioners and patient support team.

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Essential Requirements nn
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Degree-qualified Naturopath.

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Excellent communication skills.

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Exceptional listening skills.

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Confident on the phone.

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Comfortable working towards KPIs and sales targets.

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Strong emotional intelligence.

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Highly organised.

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Positive, resilient and coachable.

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Highly Desirable nn
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Previous consultative sales experience.

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Appointment setting or discovery call experience.

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High-ticket sales experience.

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Natural Health Shop Sales

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Telehealth experience.

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Experience using CRM systems.

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Career Growth n

This role sits within our Sales Team.

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For exceptional performers, there may also be opportunities to develop into a clinical consulting role as the business continues to grow.

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We love promoting from within and supporting our team to build long-term careers.

What We Offer n

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Work from home.

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Full-time permanent role.

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Ongoing coaching and development.

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Base salary plus uncapped commission.

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A passionate, supportive team.

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The chance to genuinely change people's lives every day.

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📌 Qualified Naturopath - Discovery Consultant Work From Home (Canberra)
🏢 The Lucy Rose Clinic
📍 Canberra