Job Description
Redox is seeking an IT Support Officer to join the Helpdesk at our head office in Minto, South-West Sydney. You will provide first and second level support across desktops, laptops, printers, telephony, networks and security devices, guided by a team of IT engineers and developers.
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You will triage requests, log tickets in Zendesk, assist with deployments, and contribute to documentation while delivering excellent customer service to internal clients. Prior IT Helpdesk experience is preferred.
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📌 IT Helpdesk Specialist - Windows & AD Expert (Sydney)
🏢 Redox
📍 Sydney