Job Description

Business Systems Analyst - Property & Rating n

Help drive digital transformation across Council. In this pivotal role, you'll bridge the gap between technology and business, leading system improvements, optimising critical applications, and delivering cutting-edge solutions that enhance services for our community.

About the role: n

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- Lead the management, optimisation and continuous improvement of Council's Property and Rating systems and other associated critical business applications.
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- Partner with stakeholders across Council to analyse business needs, improve processes and deliver innovative technology solutions.
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- Assist with managing and delivering complex, organisation-wide technology projects that drive efficiency, business improvement and service excellence.
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- Act as the key liaison between users and software vendors, overseeing system enhancements, upgrades, issue resolution and application performance.
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- Champion change and digital transformation initiatives, supporting the successful adoption of new systems and ways of working.
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- Provide expert advice on business systems, while maintaining strong stakeholder relationships and ensuring the highest standards of integrity, confidentiality and governance.
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What's on offer: nn
- a base salary ranging from $102,118 per annum with competency-based increments up to $117,528 per annum, plus 12% super
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- A maximum-term contract up to 36 months, with potential for extension or permanency (subject to performance, funding and operational needs)
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- 70-hour, 9 day fortnight
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- training and development opportunities
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- flexible work options for a healthy work/life balance
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- generous employment conditions (we have too many to list).
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We are seeking: nn
- A qualified Information Technology professional with a degree in IT, Computer Science or a related discipline, or extensive experience supporting and administering enterprise business systems.
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- Strong experience providing technical and business support for corporate applications, with the ability to analyse requirements, resolve issues and drive continuous system improvement.
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- Demonstrated experience in business analysis and information technology within large, complex organisations.
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- Experience in project management, data analysis and reporting, with the ability to develop operational processes, policies and governance frameworks that support business improvement initiatives.
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About us: nn
- Located on thepicturesque far North Coast of NSW, bordering the Gold Coast.
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- The Tweed is a vibrant, diverse location offering a lifestyle near the water, ina rainforest or on a farm.
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- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
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- Join an . Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our outstanding employment practices within NSW local government.
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Where it's located: n

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: n

Friday 25 September 2026 at12 noon sharp(NSW time). Late applications will not be permitted.

Pre-Employment Screening: n

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

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Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

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- Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
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- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.
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Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

Thinking of relocating? n

Eligible applicants can access the Welcome Experience, a free NSW Government service designed to support workers and their families as they move to regional NSW.

TIPS for Addressing the Selection Criteria Selection Criteria n

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- Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
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- Do you hold a degree in Information Technology, Computer Science or a related discipline, or have extensive experience supporting and administering enterprise business systems? Please provide details of your qualifications and experience.
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- Please describe your experience providing technical and business support for corporate applications, including analysing requirements, resolving issues and implementing system improvements.
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- Please outline your experience in business analysis and information technology within large and complex organisations. Include examples of projects or initiatives you have supported.
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- Please tell us about your experience in project management, data analysis and reporting, including the development of operational processes, policies and governance frameworks that support business improvement outcomes.
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- Please describe how you build effective working relationships with technical and non-technical stakeholders, including any experience providing training, advice or support. In your response, outline how you manage competing priorities and deadlines while delivering successful outcomes.
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Desirable nn
- Do you have experience with Technology One ERP OneCouncil solution.
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- please outline your experience with Microsoft SharePoint Online and Microsoft Power Suite.
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📌 Business Systems Analyst - Property & Rating (Boat Harbour)
🏢 Tweed Shire Council
📍 Boat Harbour