Job Description

THE MICROBIOME RESEARCH GROUP (TMR) PTY LTD – Yatala QLD

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Ipromea is a growing pet health business specializing in pet nutrition, probiotics and health-related products.

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We are looking for a hands-on Accounts & Operations Coordinator to support the day-to-day financial and operational activities of the business.

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This is a varied role suited to someone who enjoys working across bookkeeping, e-commerce, inventory, order processing and general administration rather than being limited to one area.

Key Responsibilities Accounts & Bookkeeping n

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- Maintain day-to-day bookkeeping records
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- Perform bank and credit card reconciliations
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- Reconcile Shopify, Afterpay and other payment platforms
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- Reconcile e-commerce sales, fees, refunds and settlements
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- Assist with accounts receivable and accounts payable
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- Assist with month-end reconciliations and provide supporting information
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Customer Orders & Fulfilment nn
- Monitor and process online orders received through Shopify and other e-commerce platforms
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- Prepare orders for fulfilment and dispatch
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- Arrange freight and shipping with Australia Post and other carriers
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- Maintain accurate dispatch and tracking information
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- Process returns, refunds and order adjustments where required
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- Respond to customer enquiries relating to orders, deliveries and payments
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- Reconcile online sales and payment platforms to the accounting system
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- Process commercial and wholesale customer orders in Cin7
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- Coordinate stock availability and order fulfilment
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- Liaise with customers and internal teams regarding order status and delivery requirements
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Purchasing & Accounts Payable nn
- Maintain accurate product and inventory records across Cin7, Shopify and Xero
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- Raise and process purchase orders in Cin7
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- Coordinate purchase orders and deliveries with suppliers
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- Process supplier bills and credit notes
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- Match purchase orders, goods received and supplier invoices
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- Investigate pricing, quantity and invoice discrepancies
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- Reconcile supplier statements and follow up outstanding documentation
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- Prepare supplier payment runs and bank payment files for review and approval
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About You n

We are looking for a practical and highly organised all-rounder who enjoys taking ownership of day-to-day transactions and operations.

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Ideally, you will have:

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- 3+ years' experience in bookkeeping, accounts administration, order processing or a similar all-round role
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- Strong working knowledge of Xero
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- Solid accounts payable and reconciliation experience
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- Experience processing purchase orders, supplier invoices and payment runs
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- Experience working with inventory, stock or product-based businesses
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- Experience processing customer orders and coordinating fulfilment or dispatch
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- Valuable Excel skills and strong attention to detail
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- Confidence communicating with customers, suppliers and freight providers
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- Ability to manage multiple priorities and follow transactions through from start to finish
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Experience with Cin7, Shopify, Afterpay, Australia Post or similar inventory/e-commerce platforms will be highly regarded.

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📌 Accounts & Operations Coordinator (City of Gold Coast)
🏢 THE MICROBIOME RESEARCH GROUP (TMR
📍 City of Gold Coast