Job Description

n

n
- EARN $60,000 - $70,000 + Super | Based On Experience
n
- Full-Time Office Role Monday To Friday in Homebush West
n

nn
- EARN $60,000 - $70,000 + Super | Based On Experience
n
- Full-Time Office Role Monday To Friday in Homebush West
n
- Combine Customer Service, Telesales & Account Management
n

About The Company n

Established in 1968, our client from modest beginnings; they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses. They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products.

About The Opportunity n

The primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory.

n

Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships.

n

Some of your responsibilities will include:

n

n
- Receive customer calls and emails and convert enquiries into sales orders within the ERP system
n
- Process online orders and coordinate with the operational team through to completion
n
- Handle customer enquiries relating to orders, invoices,



products and general account matters
n
- Proactively contact existing telesales customers according to an agreed call schedule
n
- Introduce current products and identify opportunities to increase sales across existing accounts
n
- Maintain accurate and up-to-date customer information within the company database
n
- Promote use of the online webstore while continuously developing your product knowledge
n

About You n

The successful candidate will have:

n

n
- 2-4 years of proven experience in internal customer service or telesales
n
- Strong customer service skills with a professional and helpful approach
n
- Confidence proactively contacting customers and identifying sales opportunities
n
- Ability to manage customer enquiries, orders and account-related questions
n
- Strong attention to detail when maintaining customer and order information
n
- A collaborative approach with integrity, professionalism and a willingness to learn
n

What's in it for You? nn
- Full-Time Monday To Friday | 8:30 am - 4:30 pm
n
- Stable Sydney-Based Role Located In Homebush West
n
- Manage & Grow An Established NSW Customer Territory
n
- Varied Role Across Customer Service, Sales & Orders
n
- Build Your Knowledge Across A Broad Product Range
n
- Work Closely With A Collaborative Internal Team
n
- Immediate Start Available For The Right Candidate
n

n

#J-18808-Ljbffr

📌 Administration and Customer Service (Sydney)
🏢 RecruitShop
📍 Sydney