Job Description

We are looking for a confident and customer-focused individual to join our inbound call team . In this role, you will be an important point of contact, delivering a high standard of customer service in a fast-paced environment. You will report to the Call Centre Manager.

Duties & responsibilities: n

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- Manage a high volume of inbound calls professionally and efficiently
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- Assist with appointment confirmations and general patient enquiries
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- Provide accurate and timely administrative support
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- Maintain a high level of attention to detail when handling patient and appointment information
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- Liaise confidently with secretarial staff and doctors
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- Contribute positively to the wider team and support day-to-day operations
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Skills & experience: nn




- Call Centre Experience is Essential for this role
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- Availability to work a rotating roster Monday to Friday between 8:00am and 5:30pm
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- You need to be able to work well within a team as well as independently
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- Ability to multi-task and work well in abusy environment
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- Positive attitude and show initiative
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- Confident liaising with Specialist Doctors
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- High attention to detail
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- Great permanent opportunity to work in a supportive setting
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- Free onsite parking, convenient Castle Hill Location
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📌 Call Centre Representative (Sydney)
🏢 Specialist services
📍 Sydney