Job Description

Payroll & Service Administration Assistant n

Matterhorn Refrigeration is looking for a Payroll & Service Administration Assistant to join our team of around 50 staff. This is a diverse role that provides support to our existing Payroll Officer while also assisting our Service Manager and Service Team with their day-to-day administration. We're looking for someone who enjoys variety, is organised and reliable, and is happy to get involved across different areas of the business.

Key responsibilities Payroll Support n

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- Assist our Payroll Officer with payroll processing and administration
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- Provide support with payroll-related queries and documentation
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- Assist with maintaining accurate employee and payroll records
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- Assist with timesheets and payroll data as required
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- Provide general administrative support to the Payroll Officer
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Service Administration nn
- Provide administrative support to the Service Manager and Service Team
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- Assist with the day-to-day administration of the service department
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- Answer incoming phone calls and assist customers with enquiries
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- Assist with communication between customers, technicians and the Service Team
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- Enter and maintain service-related information and records into relevant programs
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- Assist with scheduling and paperwork
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- Assist with purchase order reconciliation
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- Assist with debt collection and following up outstanding accounts
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About you nn
- Experienced in administration and has previous payroll experience
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- Accurate and detail-oriented, particularly when dealing with payroll
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- Organised and able to manage multiple tasks and priorities
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- Confident communicating with customers and staff
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- Comfortable answering the phone and dealing with enquiries
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- Familiar with purchase orders, accounts and debt collection
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- Proactive and willing to learn
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- Reliable and able to work as part of a team
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- Comfortable working in a small business environment where everyone helps out
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This is a great opportunity for someone who wants a diverse role with a mix of payroll and service administration .

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You’ll work alongside an experienced Payroll Officer, providing valuable support to the payroll function, while also playing an important role in supporting our busy Service Team and Service Manager.

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If you enjoy variety, are organised, practical and don’t mind rolling up your sleeves to get the job done, we’d love to hear from you.

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📌 Payroll & Service Administration Assistant (Melbourne)
🏢 Matterhorn Refrigeration
📍 Melbourne