Department of Customer Services, Open Data and Small and Family Business
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Brisbane
06 Oct
Department of Customer Services, Open Data and Small and Family Business
Brisbane
Job Description
Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD is seeking a Quality Advisor to monitor Victims Advocate Service contacts and assess delivery quality against standards. You will identify coaching needs, provide feedback to Team Leaders, and help drive continuous improvement in customer experience.
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Collaborating with internal and external stakeholders, you will promote learning initiatives while upholding privacy and confidentiality in handling sensitive
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📌 Quality Advisor - Victims Advocate Service (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane
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