We are seeking an experienced, highly motivated, and reliable receptionist to join our team. The role will primarily be 12:30pm to 5:00pm, Monday to Friday, however, we are flexible on the number of hours offered and are open to either a part-time or full-time basis for the right candidate. The successful applicant must be available to work until 5:00pm Monday to Friday, with additional hours required during our busy tax season.
About us n
We are a family owned and operated accounting firm offering a comprehensive range of accounting and business services. Our firm is built on strong, long-term client relationships, and we pride ourselves on offering a caring and supportive environment for our team.
About the role n
As the first point of contact for our clients, you'll play an important role in representing our firm and keeping our office running smoothly.
Responsibilities n
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- Welcoming clients and providing a positive first impression, in person, over the phone and via email
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- Schedule and record client appointments, maintaining staff calendars and meeting schedules
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- Collect and record all forms of payments including EFTPOS, cash
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- Managing incoming and outgoing mail and correspondence
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- Use of accounting software to maintain and update client records including all communications with clients
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- Preparation of client files ahead of appointments
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- Completing general administration tasks as required
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What we provide nn
- A friendly and supportive work environment where effort and initiative are valued
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- Opportunities to learn and grow within a respected local firm
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- Stability and work-life balance through regular, weekday hours with no weekend requirements
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About you nn
- Previous experience in a receptionist or administration role (essential)
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- Genuine interest in the accounting or professional services industry
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- Excellent customer service and relationship-building skills
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- High attention to detail and accuracy
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- Proficient computer skills and a sound knowledge of Microsoft Office applications
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- Excellent organisational and time management abilitiesProactive attitude with a willingness to learn, show initiative, and support the team
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- Friendly, welcoming manner, and qualified presentation
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